Porta is looking for a Full-Time, Permanent, detail oriented and driven Logistics Planner to join the team. You will play a crucial role in ensuring efficient and cost-effective transportation, warehousing, and distribution processes while maintaining high standards for food safety, quality, and regulatory compliance. The analyst collaborates with internal departments, suppliers, and third-party logistics providers to streamline operations and reduce costs.

Roles And Responsibilities

Customer Service:

Serve as the point of contact for customer inquiries related to logistics, order status, and delivery
Address customer complaints and resolve issues promptly to maintain positive relationships
Provide regular updates to internal teams on customer feedback and logistics performance

Customer Sales Fulfillment:

Collaborate with sales and operations teams to ensure accurate order processing and fulfillment
Manage customer orders from receipt to delivery, ensuring timely and efficient service
Work closely with customers and distribution centers to address order issues and ensure high satisfaction levels

Outbound Freight:

Manage and coordinate all outbound shipments, ensuring products are delivered to customers on time and in full
Optimize transportation routes and freight costs by working closely with carriers
Track and resolve any freight-related issues, such as delays, damages, or losses

3rd Party Warehouse Management:

Oversee relationships with third-party logistics (3PL) providers, ensuring compliance with service level agreements (SLAs)
Conduct regular performance reviews with 3PL partners to identify areas of improvement and negotiate service contracts
Ensure seamless integration between 3PL operations and internal supply chain processes

Freight Cost Analysis:

Continuously analyze freight costs, identify cost-saving opportunities (e.g., volume discounts, route optimization), and propose strategies to reduce expenses while maintaining service quality

Performance Metrics and Reporting:

Develop and track key performance indicators (KPIs) for outbound logistics, customer order fulfillment, and 3PL performance. Provide regular reports to leadership with recommendations for improvement

Process Improvement:

Analyze existing logistics processes and workflows to identify inefficiencies. Lead initiatives to improve processes, streamline operations, and reduce lead times
Provide reports on key performance metrics such as on-time delivery, cost per shipment, and inventory accuracy

Regulatory Compliance:

Ensure that all logistics operations comply with local, state, and federal regulations, including transportation and safety standards. Stay updated on changes in regulations that may impact operations

Requirements

Other duties as assigned

2-3+ years in logistics, transportation planning, or supply chain within a food manufacturing or CPG environment
Experience coordinating with 3PL providers and retail distributors (KeHE, UNFI)
Experience with cold chain logistics and perishable food distribution
Strong communication skills to coordinate with internal teams, 3PLs, and distributors
Problem-solving mindset for addressing shipment delays, inventory shortages, and freight cost fluctuations
Attention to detail to ensure accurate order fulfillment and inventory management
Time management to handle multiple shipments, scheduling, and last-minute changes
Collaboration skills to work with warehouse, production, and sales teams to align logistics with demand planning

Benefits

Competitive Salary
Benefits

PORTA is committed to providing a diverse, equitable and inclusive workplace. Our people are our business and we celebrate our differences, encourage a breadth of perspectives, and offer equal opportunity for all employees to join and excel at our company. PORTA gladly provides accommodations to candidates if necessary, so please send us an email if you would like us to do that for you: thivyaa@eatporta.com.

PORTA - Tradizione Italiana

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Logistics Planner