Precision Record Pressing is a leading vinyl record pressing company with multiple locations in the Greater Toronto Area. We believe our growth and success can be directly attributed to the emphasis we place on service, quality, and innovation and the involvement, commitment, and enthusiasm of our employees.

We are currently looking for an Indie Project Coordinator to join our Oakville team. This is a full-time, permanent opportunity that will work in partnership with the Sales Account Manager to ensure their portfolio of independent labels and artists enjoy great product and service at Precision Record Pressing. We are looking for a positive, energetic person who is highly motivated and wants to work in a team environment!

Responsibilities

Receive and review new orders, carefully vet details to look for issues prior to release
Ensure all pertinent order details are present and correct before release
Proactively manage artwork and audio assets to ensure project timelines are met
Use custom ERP system and Google Sheet tools to closely track the progress of orders
Proactively look for potential issues and work with customers, internal departments, and vendors to resolve them
Communicate audio and artwork issues to customers and assist in troubleshooting to resolve them
Follow up with customers in a timely manner regarding missing or late assets and asset approvals
Review, process, and manage customer claims and anomalies with internal departments and external vendors
Collect, review, and manage product shipping details ahead of production deadlines
Process finished goods shipments to customers with the shipping department
Assist with the creation of sales quotes using Precision's custom ERP system
Attend customer meetings alongside account management to discuss important projects and issue resolution

Physical Demands

Sedentary, office-based role that requires the ability to operate standard office equipment.
Position requires sitting at desk or more of day, walking short distances for less than of day.
Substantially repetitive movements of the arms, wrists, hands and/or fingers.
Required to have visual acuity to perform activities including but not limited to analyzing data and figures, viewing a computer screen, extensive reading

Requirements/Qualifications

Minimum 2 years of administrative/coordination and customer service experience required
Proficient in Microsoft Office and Google Business Suite
Strong self-initiative and work ethic with a drive to achieve sustainable results
Demonstrated ability to work independently and take initiative
A detail-oriented individual with strong oral, written and verbal communication skills
Highly analytical thinker with very strong problem-solving skills
Ability to achieve results in a fast paced, team-based environment with shifting priorities
Demonstrated commitment to accuracy, efficiency, organization, and managing multiple projects while meeting departmental goals and deadlines

As a condition of employment, the successful candidate will be required to submit a clear Criminal Record Check, at their own expense, prior to start date.

We thank you in advance for your application, however only successful candidates will be contacted.

Precision Record Pressing is committed to and supports diversity and inclusion practices. We will accommodate any needs under the Ontario Human Rights Code (OHRC) and Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through the application and/or recruitment process, please contact to allow opportunity for appropriate accommodations to be made.

Compensation details: 0 Yearly Salary

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Precision Record Pressing Inc

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