Are you ready to join a team recognized as a Platinum Certified Canada’s Best Managed Company and one of BC’s Top Employers? As part of Wesgroup Equipment, a trusted name in the industry, Westerra Equipment has been selling, renting, and servicing equipment across British Columbia, while also providing safety training to ensure effective machinery operation. We offer a wide range of equipment for industries like warehousing, milling, construction, drilling, and environmental processing. Join our team of People-Focused Problem Solvers and build a career where your contributions truly make a difference!

The Parts Person supports the Parts Department by handling parts sales, shipping & receiving of inventory, lookup and sourcing of parts and opening and closing of invoices, core and warranty returns.

What we offer:

The Parts Person position is a unionized role, offering a starting wage range of $27.01 to $30.99 per hour for Non-Red Seal Parts Person and $34.38 per hour for Red Seal-certified Parts Person, based on experience. This position also includes a pension contribution of $1.50 per hour, comprehensive medical and dental coverage, and vacation benefits as outlined in the Collective Agreement.

Key Responsibilities:

Interact with customers (internal/external), catering to their specific requirements and addressing queries
Sell parts to meet the customer’s needs and repair the problem
Follow up on customer orders and complete tasks as assigned by the manager and/or outlined in our SOPs
Record all parts sales transactions in our operating system
Professional communication via phone, email and in person with customers per our CES Standards
Supports the Parts Department including the shipping & receiving of inventory, lookup and sourcing of parts and opening and closing of invoices, core and warranty returns
When working the parts counter, follows prescribed cash, credit, and cheque SOPs of the dealership
Processes cores, warranties, and new return merchandise as required at a point of sale
Maintains the retail sale floor and displays to meet or exceed the dealerships standards
Assists in keeping the parts department, inventory warehouse and shipping & receiving clean and orderly
Attends training as prescribed by management to maintain proficiency in his/her job description
Demonstrates a positive team attitude with a willingness to learn
Uses dealership equipment and resources safely and proficiently
Other duties as assigned

Knowledge, Skills and Abilities:

Should have good interpersonal skills for interacting with customers and understanding their requirements
Above average computer skills to include Microsoft Office, Outlook, Word, Excel. Knowledge of an ERP system preferred but not required
Should have the aptitude of working in a team
Knowledge of warehouse and material inventory controls, procedures and practices
Physical capabilities necessary to perform the duties of the position, including the ability to lift in excess of 50lbs
Valid Driver's License and a cleandriving record

Training, Education and Experience:

Completion of Grade 12
2-4 years of experience related training and experience
Experience in an Automotive/Industrial parts department will be considered an asset

Values:

Build trust – with customers and each other
Be a team player – commit to working together to win
Be customer-focused – “wow” customers so they become raving fans
Support community – care for our people, our community and our planet
Deliver results – know what you need to do and get it done

Working Conditions:The Parts Person is based out of the Abbotsfordoffice and works 40 hours on average per week Monday to Friday.

Privacy Notice for Job Applicants: By applying, you consent to share your name and email with our third-party assessment provider solely for assessment purposes, if required. We will manage your data confidentially and will not use it for any other purpose. If you have any concerns, please contact our HR department at careers@westerraequipment.com.

Selection Process Notification: Due to the volume of applications, we will contact only the shortlisted candidates. Thank you for considering career opportunities with Westerra Equipment.

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Parts person