Who We Are
We go beyond software. Carbon6 is building a community to support ecommerce sellers by removing the barriers to selling online and simplifying their path to success. Developed by the brightest minds in the marketplace ecosystem, our suite of software tools and resources help entrepreneurs succeed at every stage of their journey. We are a global company across North America, Europe and Asia, made up of passionate entrepreneurs, expert sellers, and innovative thought leaders.
Founded in 2021, we work with the largest and most successful sellers, brands, agencies, and aggregators around the world to drive growth, maximize profitability and manage with intelligence to scale their businesses. In addition to collaborating with global giants such as Amazon, Walmart, Alibaba, and others, we foster partnerships with key industry players like BigCommerce, Teikametrics, Jungle Scout, and more. Through our innovative solutions and strategic alliances, we empower businesses of all sizes to excel in today's competitive landscape, driving success and fostering long-term growth for both our clients and partners.
The Opportunity (Onsite/Hybrid - Toronto, Ontario, Canada)
Are you ready to provide essential support in shaping the employee experience and keeping our office running smoothly? Carbon6 is looking for a People & Office Coordinator to play a vital supporting role in People initiatives and day-to-day office operations. In this role, you’ll assist in fostering a positive workplace culture and ensure that both employees and office needs are met efficiently and professionally.
This onsite/hybrid role, requiring at least 3–4 days in-office each week, is perfect for someone who thrives in a dynamic environment and enjoys wearing multiple hats. Reporting directly to the Senior People Business Partner, you'll be instrumental in fostering a culture of excellence while creating an efficient and welcoming workplace.
If you're passionate about championing HR strategies, creating meaningful employee experiences, and supporting office operations, this is your opportunity to make a tangible impact in a forward-thinking organization. Together, we’ll inspire innovation, challenge the status quo, and build a workplace where every individual thrives.
Your Impact
- First line support for employees: As the initial point of contact, you will provide end-to-end support throughout the employee lifecycle, including on-boarding, addressing employee inquiries, employee relations, and off-boarding. You will ensure employees receive timely and accurate assistance, fostering a positive employee experience.
- Support new and on-going initiatives: Assist in the development and implementation of HR initiatives, policies, procedures, and ad-hoc projects that align with our company goals. You will play a key role in supporting the rollout of initiatives and ensuring employees are well-informed about HR efforts. You excel at helping move ideas through to implementation and contributing to the success at scale
- Benefits administration: Ensure team members receive timely enrollment, clear communication, and seamless administration of benefits for Canadian and US employees
- Employee engagement and communication: Support employee engagement efforts, such as weekly all-hands meetings, recognition programs, employee surveys, and training for employees and leadership. Identify key themes from feedback to focus on areas that drive the greatest impact. Ensure the entire organization stays informed by creating and sharing clear, company-wide communications
- HR administration and HRIS management: Take full ownership of HR administration by maintaining accurate and up-to-date employee records in our HRIS (Hibob). Ensure all information is current and organized, allowing operations to run smoothly. You will collaborate with the finance team to ensure all pay changes and adjustments are processed on a semi-monthly basis. You'll take pride in knowing that every detail is accounted for and nothing slips through the cracks.
- Legal compliance: Stay up to date with relevant labour laws and regulations, collaborating with HR management to ensure the organization remains compliant. You’ll support the identification of required actions and assist in implementing steps to align with legal requirements
- Supporting data insights: Assist with building reports and conducting basic data analysis to identify trends and areas for improvement. Support the measurement of employee programs’ effectiveness and help gather both qualitative and quantitative insights from various areas of our operations. Your work will help guide focus on the right priorities
- In-office support: Play a key role in shaping and enhancing the in-office culture of our Toronto HQ, supporting in-person events, social activities, and fostering a welcoming environment for employees and visitors. Manage office operations, including handling incoming and outgoing mail, maintaining office supplies, and building relationships with building partners and tenants.
- General support: Provide assistance with ad hoc projects and other initiatives as required
Your Qualifications
- HR experience: 3+ years of experience in an HR support role, ideally in a fast-paced, high-growth environment such as tech, SaaS, startup, or other professional services. Bonus points for pursuing or holding professional HR certifications or a degree in HR, Business Administration, or a related field
- Organizational skills: Proven ability to prioritize and manage multiple tasks or projects simultaneously while meeting deadlines. Demonstrates strong time management and the ability to thrive in a fast-paced environment
- Strong communication: Excellent written and verbal communication skills, with the ability to convey information clearly and effectively to employees, managers, and teams across the organization
- Interpersonal skills and discretion: Outstanding interpersonal skills, with the ability to build strong relationships at all levels of the organization. Demonstrates professionalism and discretion in handling sensitive information
- Attention to detail and quality of work: Demonstrates meticulous attention to detail, ensuring accuracy, thoroughness, and a high standard of quality in all tasks. Whether maintaining records, preparing reports, or crafting communications, you consistently deliver polished and reliable work that meets or exceeds expectations
- HRIS and tech proficiency: Experience working with HRIS systems like HiBob and ADP, as well as proficiency in tools like Google Workspace, Slack, and other collaboration platforms such as DISC and Deel.
- Adaptability: Comfortable working in a dynamic, rapidly changing environment. Thrives in unstructured settings and adapts quickly to shifting priorities while maintaining focus and effectiveness
Perks & Benefits
🚀 As an early member of our team, you'll receive competitive compensation.
🦷 Extended health benefits including Medical, Dental, and Vision starting on Day 1.
🌴 Flexible paid time off that includes paid vacation days and paid personal days.
💻 You'll receive a laptop conveniently delivered to your door to get you started and set up for success Day 1.
