Department: Product (Furniture)
Location: Vancouver
Compensation: $70,000 - $80,000 / year
Description
Hi there, we're Article. 👋 We have been redefining the furniture industry one sofa at a time, it's not easy — it requires solving challenging, meaningful problems. This is where you come in, as a
Digital Merchandiser, you'll be pivotal in enhancing our online product offering and user experience for our customers.
Why We Need You:
You will be instrumental in curating visual and textual content that defines our brand, making strategic decisions to optimize customer experience and drive sales.
This role requires someone with a keen eye for aesthetics and knowledge of digital merchandising best practices combined with a solid understanding of consumer behavior.
Why Article?
As a Particle (people of Article), you will have a high level of autonomy to solve challenging, meaningful problems the best way you can. That means you're trusted to explore solutions you believe will work best (you're the expert, after all). You'll do all this while growing your skills within a company that is redefining the furniture industry.
About the EComm team:
We're a hybrid team coming into the office 3 days a week.
We are a team of 8 which include the manager, coordinator, and merchandisers. Our team culture is one of open communication and collaboration - an environment that encourages team members to ask questions and stay curious about the notion that no idea is a bad idea. It is very important to our team that we come together to problem-solve and look for ways to improve our workflows and processes so we can learn from each other's experiences.
What You’ll Do:
Visual Merchandising & Product Presentation: Own the visual layout of product detail pages and product listing pages amongst others. Ensure they align with Article's brand voice and appeal to our core customer segments. Exercise authority over how products are displayed within your categories. This includes arrangement, featured items, and promotional highlights. Stay abreast of industry trends and competitor activities to inform merchandising strategies and innovations.
Featured Products and Promotions: Design and implement marketing campaigns or collections that reflect current trends and consumer behavior.
Cross-functional Collaboration: Collaborate with cross-functional teams to implement effective merchandising strategies that drive sales and improve customer engagement. Ensure the visual presentation of products has high-quality imagery and descriptions that resonate with our target audience.
Data Insights: Utilize analytics to monitor performance and make data-driven decisions to enhance product visibility and conversion rates.
A/B Testing: Conduct tests to optimize product presentations and improve engagement and conversions.
Who You Are:
- 3+ years experience in digital merchandising with a strong understanding of eCommerce tools, platforms, and consumer behavior
- Proven analytical skills, with the ability to interpret data and trends to inform strategic decisions
- Creative flair with an eye for detail, ensuring our online store is visually appealing and aligns with Article's brand identity
- Excellent communication and collaboration skills, with the ability to work effectively across teams
- A proactive approach to problem-solving and the ability to manage multiple priorities in a fast-paced environment
- Experience in eCommerce retail with a fashion and lifestyle focus or high price point catalogs is a plus
- Working knowledge of analytics tools such as GA4, Heap, Contentsquare or similar eCommerce analytic tools.
- Experience with BigCommerce and CMS systems like Contentful.
- eCommerce courses on digital merchandising best practices or similar
- Proven track record in delivering KPI improvements within the Digital Merchandising role
- Hands-on experience with merchandising and personalization tools (e.g., Bloomreach, Algolia).
- Proficient with G-suite or related software
- Legally able to work in Canada
- Completion of criminal background check
Perks & Benefits
Wealth:
- The salary range is $70,000 to $80,000. The starting salary will be determined by your transferable skills, knowledge, work experience, and the hiring team's budget, which is based on business needs, market compensation data, and internal equity
- 4% RRSP matched contributions through Wealthsimple
Life:
- 15 days of vacation*
- 6 well-being (sick) days
- 1 Inclusion and Diversity Day
- Hybrid work: 3 days a week in the office
- Work remotely (anywhere in the world) for up to 3 weeks
Total Health:
- Excellent extended health and dental benefits packages
- $1000 health/lifestyle spending account* for your total physical and mental well-being
- TELUS Health App
- Mental Health Assistance/Counseling
- Virtual medical appointments
Office Space:
- The Article HQ is a converted warehouse, with an open accessible layout and no offices (even for our founders)
- Work from your desk, an Article sofa, collaboration spaces, or a private meeting room
- Standup desks can be requested too
- Our kitchens are stocked with salty, sweet and healthy snacks, & all the premium coffees and teas to keep you buzzing
- Onsite fitness equipment with showers and towel service
- A dog-friendly office - well-socialized pups are welcome
Getting here:
- Free street parking (first come, first serve; no reserved spots for senior leaders)
- Indoor secure bike storage with change rooms and showers
- 20-minute walk to either Main Street- Science World or VCC Clark Skytrain stations
Extra:
- 45% discount on our entire product range (15% for friends and family)
*Prorated
Criminal Background Checks:
Having a criminal record does not restrict your employment at Article. Criminal background checks are only conducted with your permission and after a conditional employment offer has been accepted.
The decision if a criminal record will restrict your employment will be done on a case by case decision, where we conduct an "individualized assessment"—a reasoned, evidence-based determination as to whether the applicant's past conviction has a direct and adverse relationship with the specific job duties of the position.
Work Authorization:
Unless otherwise stated, all open roles require legal authorization to work in the location where the job is based, without requiring VISA sponsorship.
For US based roles, Article participates in E-Verify
Equal Opportunity Statement:
At Article, we value and respect individuals for their different talents, skills, abilities, and unique contributions. Employment decisions are based on merit and business needs, and not on race, ethnic origin, color, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, disability, genetic characteristics, personal beliefs, or any other classification protected by federal, state, provincial, and local laws and ordinances.
Accommodations:
If an applicant requires an accommodation due to a disability or any other protected characteristic feel free to email ta.accommodation@article.com or let the hiring team know at any stage of the recruitment process.
This email will only respond to accommodations, all non-related emails will be deleted.
Artificial Intelligence in Hiring:
All applications are carefully reviewed by humans. We do not use artificial intelligence or ranking algorithms in our hiring decisions.
