At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experience, or designing an app that will impact the lives of people across the country, we’re up for the challenge. From our office in Downtown Toronto, we’ve created leading eCommerce experiences in the online grocery shopping, beauty, pharmacy, and apparel spaces, and we’re only just getting started.
Why is this role important?
At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experiences, or designing an app that will impact the lives of people across the country, we’re up for the challenge. Loblaw Digital is the team responsible for building and operating the online businesses of Canada’s largest and most successful retailer. Based in downtown Toronto, we are an entrepreneurial, fast-paced, and collaborative team working towards transforming the way Canadians shop by creating leading eCommerce experiences in the online grocery shopping, beauty, pharmacy, loyalty, and apparel spaces, and we’re only just getting started! To achieve these goals, we are looking for talented and passionate individuals who want to collaborate and solve challenging problems and make significant and lasting impact on Canadians.
The impact you’ll make
Working closely with the VP of Technology, and acting as a key member of the technology leadership team, the Senior Director of Software Development will ensure that our ecommerce platforms and infrastructure are built with the best industry practices, and are able to scale with the exponential growth of our customer base. They will lead, and grow, a talented engineering team consisting of multi-disciplined Software Developers. They will be a champion of continuous improvement, driving velocity, innovation and scale. In addition to our internal team, they will also be accountable for managing our outsourced development onshore and offshore teams, as well as collaborating with various internal Enterprise IT teams.
We are looking for a hands-on and highly technical leader with a track record of managing high scale, consumer facing digital experiences. The leader must be able to dive deep into the details on business, operations and engineering and have a thorough knowledge of what it takes to develop scalable, extensible technology.
What you'll do
- Have the obsession to drive great digital experiences for Loblaw by growing and leading a high performing technology team in an agile development environment that values releasing often, testing and iterating
- Ensuring consistent and timely delivery of new features while driving velocity, predictability and quality
- Develop, recruit and retain, top engineering talent
- Scaling our eCommerce solutions to serve millions of customers daily
- Communicate project status and issues in a concise and accurate manner to executives and stakeholders
- Collaborate with multiple business and technical teams to define and deliver complex customer facing solutions
- Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints
- Plan and manage multiple parallel projects
- Work with the product management team to continuously improve our product development methodologies
- Shape the future of the Loblaw Digital Technology Organization as a member of the leadership team
Does This Sound Like You?
- 10 years of progressive experience including at least one in a senior management or director level role preferably in a high-volume, complex, consumer facing eCommerce environment
- Bachelor’s Degree in Engineering or Computer Science required, advanced degree preferred
- Excellent understanding of Cloud Native, Web, Mobile and Continuous Delivery technologies, especially as they relate to eCommerce
- Excellent understanding of the Agile and Scrum methodologies.
- Strong inter-personal skills including ability to work in a cross-functional environment and communicate with all levels of the organization
- Demonstrated ability to drive to clear action and ownership amongst large development teams
- Eye for talent and a history of building high performance development teams.
- A true leader – someone who enables and inspires their team to do their best work
- Hands on technologist who can dive deep and hold their own with senior developers building a scalable product
- Decisive, confident, and experience with influencing others with a strong sense of urgency, accountability and ownership
How You’ll Succeed:
At Loblaw Digital, we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.
We’re able to keep innovating because our colleagues are passionate about their work and excited about the future of eCommerce.
If you have big ideas, undeniable enthusiasm, and thrive in a collaborative, creative, and diverse group, we’ll get along just fine.
Looking for a challenge? Good. Love an innovative work environment? Even better.
Apply today.
Employment Type:
Full time
Type of Role:
Regular
Loblaw Digital recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.
In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.
