If you are looking for a team that brings out the best in each other, a team that has fun and are proud of their work - we want to hear from you. The Hampton Inn & Suites - Kelowna Airport is currently looking to fill the role of Part-Time Guest Service Agent.
We are also on a bus route, with a stop just outside of the hotel, and our complimentary shuttle also picks up our employees from the bus loop at UBCO!
What will you be doing?
- Ensures Hamptonality is a part of the everyday work culture
- Ensures compliance with all Front Office policies, brand standards, online training and procedures
- Welcome and acknowledge guests
- Anticipate and address guests' service needs
- Process all guest check-ins, check-outs, and create new reservations
- Secure payment; activate/reissue room keys following hotels policies and procedures
- Coordinate with Housekeeping to track room status and guest concerns
- Demonstrate and show knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge as necessary to perform daily duties
- Responsible for a cash float throughout your shift and ensuring it balances correctly at the beginning end of shift
- Stand, sit, or walk for an extended period of time
- Ability to assist guest with luggage and or deliveries with object weighing up to 50 Ibs
- Assist with light cleaning duties & keeping the front entrance/Hotel lobby area looking its best
- Maintain confidentiality of proprietary information
- Perform other reasonable job duties as requested by Supervisors and Managers
- Available to work varied shifts: days, evenings, weekends and holidays
What are we looking for?
- Valid BC Class 5 driver’s license
- Previous hotel experience is an asset
- Commitment to delivering a high level of customer service
- Superhost training is an asset
- Good computer skills required
- Must be legally eligible to work in Canada without restriction
Perks:
- Extended Health and Dental Benefits
- World-wide accommodation and dining discounts with Hilton brands
- Employee discounts on accommodations, dining and marina at our sister properties (Hotel Eldorado, Manteo Resort, Eldorado Marina, and Four Points by Sheraton Kelowna Airport Hotel)
- An excellent work environment, with a focus on staff recognition and teambuilding
- Room for growth and development
Don't miss this exciting opportunity to join our Hampton family!
Powered by JazzHR
IfQa6MrMx8
