Front Desk Receptionist
Downtown Toronto | Full-Time | In-Office
We are seeking a polished and dependable Front Desk Receptionist to serve as the first point of contact for a professional services firm located in downtown Toronto. This full-time, in-office role is ideal for someone who understands the importance of professionalism, exceptional client service, and confidentiality in a fast-paced business environment.
The successful candidate will take pride in creating a welcoming, organized, and discreet front desk experience for clients, visitors, and internal teams.
Key Responsibilities
- Greet clients and visitors in a professional, courteous, and confident manner.
- Manage front desk operations, including answering and directing incoming calls and emails.
- Coordinate meeting room bookings, set-ups, and visitor arrivals.
- Maintain a clean, organized, and professional reception area at all times.
- Handle sensitive and confidential information with discretion and sound judgment.
- Support internal teams with administrative tasks such as document handling, data entry, and scheduling.
- Receive, sort, and distribute mail, couriers, and deliveries.
- Monitor office access, visitor logs, and security protocols.
- Act as a key liaison between clients, visitors, and internal staff to ensure a seamless experience.
- Assist with additional administrative or office support tasks as needed.
Qualifications & Experience
- Previous experience in a front desk, receptionist, or client-facing administrative role, preferably within a professional services or corporate environment.
- Strong understanding of professional workplace etiquette and client service standards.
- Excellent verbal and written communication skills.
- High level of discretion and respect for confidentiality.
- Strong organizational skills with the ability to manage multiple priorities.
- Proficiency with standard office technology and software (e.g., Microsoft Office, phone systems, scheduling tools).
- Reliable, punctual, and committed to full-time, in-office work.
- Professional appearance and demeanor.
What We Offer
- A professional and respectful workplace environment. Full benefits, vacation and RRSP
- Stable, full-time, in-office role in a downtown Toronto location.
- Opportunity to be a key representative of the organization’s culture and values.
