Job Description:
- Communicate and interact with a variety of stakeholders including senior management, workstream project managers, partners, and external parties
- Developing methods to exhibit data / information from workstreams for ease of reference by stakeholders
- Monitoring program progress, identifying risks, and work with project managers to implement mitigation strategies
- Maintaining awareness of varying stakeholder requests while balancing core program objectives
- Identifying, tracking, and logging issues for later resolution
- Collaborating with team leaders and management to provide leadership, guidance, and support to meet program goals
- Preparing relevant reporting for senior stakeholders to increase program oversight and accountability
Education/Work Experience
- Bachelor’s or Master’s degree in Business, Public Administration, or a related field
- 5+ years of project / program management experience
- Ability to develop reporting to summarize, contextualize, and simplify data points
- Experience working with product teams and understanding DevOps processes and configurations considered an asset
- Experience working with Claims management.
- English imperative, with Bilingualism (English/French) or the ability to speak an Indigenous language (i.e., Cree languages, Inuktitut, Ojibway etc.) considered an asset
Technical Skills
- Proficiency in Microsoft Office suite including Outlook, Word, and Excel
- Knowledge of Salesforce is an asset
Other Skills
- Excellent communication and interpersonal skills
- Commitment to accuracy and maintaining high quality deliverables
- Self-motivated, with an ability to work effectively with a minimal amount of supervision
- Works well under pressure with a high attention to detail
- Proficiency in working with data and databases