Kelly is currently hiring for a Senior Coordinator - Administrative Services position with our client located onsite in Mississauga, Ontario, L5A 0E3 - Part time role Mon to Friday (20 hr. a week – Hybrid) .
Title: Senior Coordinator - Administrative Services
Location: Mississauga, Ontario, L5A 0E3
Contract length: 12 months
Part time role Mon to Friday (20 hr a week – Hybrid)
Pay rate: $31/hr.
Job description:
Enablement Specialist – Controls, Compliance & Risk (CC&R)
West Enablement Team Customer Service
The Enablement Specialist CC&R is responsible for coordinating Customer Service CC&R regional requirements for AMS and EMEA and is accountable for the accurate and complete execution of the process. Acts as CC&R Point of Contact for outside parties and internal audit and translates impact of changes in controls into Customer Service processes.
What you will do:
- Conduct appropriate checks of documents, archiving, approvals and data following Internal Control Guidelines by working across multiple businesses and different SAP and other systems.
- Act as a focal point and consultant for Sarbanes and Oxley (SOX) matters to ensure established controls are SOX compliant.
- Manage the monthly closing process at month end.
- Execute the document validations for SOX controls for the businesses assigned. If needed coordinate with Customer Service Representatives (CSR’s) for collection of supporting documents for internal controls reporting process – but mainly validate and collect from known filing sources without asking the CSR’s.
- Remediate issues escalated to CC&R and provide support to put in place appropriate actions to address internal control weaknesses and shortcomings.
- Co-ordinate SOX evaluations so that work is completed accurately and on a timely basis, including working with control owners at all sites to identify deficiencies and develop and implement remediation plans.
- Produce or contribute to Reports which outlines defects, patterns and links to source documents.
- Provide guidance and coaching to the Customer Service organization on all aspects of compliance in line with the Global Learning Program. Facilitate CSR trainings as needed.
- Act as an interface for Internal and external Auditors (including customs where relevant). Follow-up on Internal Audit findings and recommendations.
- Act as the interface to all controls (internal and external) that need to be managed at the order desk.
- Manage other compliance requirements (e.g. Export Control, VAT / Tax exceptions and exemptions, Long Term Declarations, new product classifications, etc. as required)
What you will bring:
- Must be very attentive to detail, high degree of accuracy, process-oriented and well organized.
- Excellent knowledge of Customer Service business process and SAP system knowledge for the Order To Cash stream.
- Work experience in a Customer Service or related role.
- Basic knowledge and understanding of SOX definitions, Internal controls and processes.
- Good knowledge of pricing in SAP – especially intercompany pricing conditions.
- Analytical skills and interest in troubleshooting.
- Comfortable to interface with external auditors.
- Experience at comfortable level with reporting in SAP and BW, proficiency in Excel.
- Excellent English language capability.
- Comfortable working independently and managing multiple projects.
- Abilities to interface multiculturally.
- Educated to bachelor’s degree.
If you are interested in this role or know someone who might be, please feel free to apply or share a reference.
