Company Description
CWT Harvey’s Travel, arguably one of the oldest travel agencies in North America, combines years of travel industry history with innovative travel solutions. Headquartered in St. John’s, Newfoundland & Labrador, CWT Harvey’s Travel caters to business travel, group and vacation travel clients coast to coast, ensuring seamless and memorable travel experiences. Their experienced dedicated team of travel professionals deliver exceptional service to meet various travel requirements of our clients.
Client Services Manager
CWT Harvey’s Travel is actively seeking an experienced Client Services Manager to join our team
and play a pivotal role in fostering long-term partnerships, optimizing travel programs and ensuring
excellence in client satisfaction. This is a remote, home-based position . We offer competitive salaries,
attractive incentives, and a comprehensive benefits package.
The Candidate:
- Is passionate about building strong client relationships and delivering outstanding service.
- Will serve as the primary point of contact for a portfolio of clients, enhancing travel program effectiveness and overall client value.
- Brings strong communication, negotiation, and organizational skills.
- Demonstrates the ability to navigate an ever-changing industry as a critical thinker and problem solver.
- Identifies opportunities for program improvement and provides actionable insights.
- Supports contract retention strategies through intelligence gathering and relationship mapping.
- Assists with new business negotiations, onboarding, and implementation of new accounts, including communication and change-management plans.
- Strong focus on relationship building, project management and strategic direction
- Is a supportive team player who works collaboratively across departments.
- Travel industry experience (3–5 years) is preferred; experience managing accounts in other industries is also considered an asset.
Submit your resume to apply@harveystravel-cwt.com by December 1, 2025.
Only those candidates selected for an interview will be contacted. No phone calls please.
