Business address: 8706 118 Avenue NW, Edmonton, AB, T5B 0T1.
(NOC 10019)
Job duties:
- Plan, organize, direct and evaluate the administrative operations of the College.
- Develop and implement administrative policies and procedures to improve workflow efficiency, admissions coordination, student record management, and internal communications.
- Oversee admissions-related administrative processes including application tracking, documentation management, compliance with institutional policies, and maintenance of accurate databases.
- Supervise and coordinate administrative support staff, including assigning duties, monitoring performance, and ensuring service standards are met.
- Establish and maintain effective records management systems while ensuring confidentiality and compliance with privacy regulations.
- Prepare administrative reports, operational summaries, and internal correspondence for senior management review.
- Coordinate scheduling of admissions interviews, orientation sessions, meetings, and institutional events.
- Support cross-department collaboration to ensure smooth onboarding and intake of students.
- Monitor administrative budgets, office systems, and supply management to ensure operational efficiency.
- Identify opportunities for process improvements and implement solutions to enhance service delivery and organizational effectiveness.
- Other administrative projects, duties and initiatives as assigned.
Terms of employment:
- Permanent and full-time (30 hours per week).
The language of work:
Wage:
Benefits package being offered:
Skills requirements:
Required education:
- A post-secondary diploma or degree in Business Administration, Commerce, Management, or a related field.
Required work experience and skills:
- Minimum 2-3 years of progressive experience in office administration, institutional administration, or supervisory roles.
- Experience in a post-secondary or educational environment is considered an asset.
Hands-on experience with:
- Administrative operations management
- Admissions documentation and records coordination
- Database and information management systems
- Supervising and training administrative staff
- Preparing operational and management reports
- Coordinating internal communications across departments
- Managing confidential information in compliance with privacy standards
- Strong knowledge of Microsoft Office applications.
- Familiarity with ERP or student information systems is an asset.
- Strong leadership, organizational, and problem-solving skills.
- Excellent written and oral communication skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Ability to work independently and collaboratively within a team environment.
- Strong attention to detail and commitment to service excellence.
