Case Manager

Canadian Mental Health Association • Newmarket, Ontario, CA • 2d ago

As we continue to grow our team, we are looking for a Case Manager to join our passionate, dedicated team! If you are a collaborative, innovative individual who is interested in helping youth and adults who are in conflict with the law build long-term goals, recover from mental health challenges, and increase their independence, then this role is for you! If you are interested in bringing your experience to an innovative, award-winning organization that is continuing to grow and expand and you love to utilize your knowledge, please continue to read further. Closing Date: April 22, 2026 1 Full-Time Permanent role: 35 Hours per Week Reason for Posting: An existing vacancy. Salary Range: $56,444--$68,429 per annum *This represents steps 1-7 of a seven-step salary grid. Candidate experience and internal equity will be considered when determining the starting salary Location: This Case Manager role will primarily work in our Newmarket Court location located at 50 Eagle Street West Room 2088 Newmarket, ON, CAN and Newmarket office at 1101 Nicholson Road Unit 5 Newmarket, ON and will be required to travel within York Region & South Simcoe. Job Profile: The Case Manager – Mental Health and Justice Program assists adults and youth (aged 12 years and older) who have the prospect of having a mental illness or dual diagnosis (mental health and developmental disability, traumatic brain injury, or concurrent disorder) and have involvement in the criminal justice system. The Case Manager collaborates with individuals to identify strengths and needs and develop long-term goals, short-term objectives to meet these goals, and concrete action steps to achieve the objectives. As part of this process, individuals are assisted in acquiring skills and connecting with formal and informal support, peer support, professional services, and resources to reduce the likelihood of further conflict with the law, enable progress toward recovery, and improve quality of life. Where required, referrals are made to longer-term services. The Mental Health and Justice Case Manager will also assist individuals and their supports in navigating the court system and offer support through information, referral, and consultation. The Case Manager will work directly with court staff to explore

Case Manager MHJ Job Posting possible outcomes through the court process by assisting the clients address the correlation between the offense and their Mental Health needs. In addition to compliance with all organizational policies and procedures, the incumbent is also expected to behave ethically, demonstrate competence in effective communication and team building, demonstrate effectiveness in working in a collaborative environment, and demonstrate confidence in decision-making and in building relationships. This position reports to the Manager, People, and Teams Requirements:  Degree or diploma in health or social services  Degree plus four years or more experience in a community-based mental-health setting, experience with the criminal justice system is an asset  Diploma plus six years or more experience in a community-based mental-health setting, experience in mental health diversion is an asset  Current registration with the OCSWSSW or a regulatory body under the Regulated Health Professions Act  Knowledge of systemic issues and social determinants of health such as poverty, unemployment, stigma, and the isolation felt by individuals with serious mental illness and their families  Knowledge of the Ontario Mental Health Act and mental health reform principles, the Substitute Decisions Act, the Health Care Consent Act, and PHIPA requirements  Ability to apply Recovery principles and empowerment-oriented philosophies and practices in work with consumers  A second language reflecting the local community is an asset  A valid Canadian driver’s license, a minimum of $1,000,000 third-party liability insurance, and proof that insurance covers the use of a personal vehicle to transport clients  A satisfactory Vulnerable Sector Screening (Police Check) Working Conditions: Office work, community settings, meetings in clients’ homes and travel with clients.

Case Manager MHJ Job Posting Disclaimer: In keeping with mental health reform, best practices, funding, and direction, this position may later require knowledge, skills, abilities, and working conditions not noted here. To request this posting in an alternate format or to request an accommodation in the application process, email AODA@cmha-yr.on.ca.