- Education: College/CEGEP
- Experience: 1 to less than 7 months
Tasks
Report on the performance of computer systems and networksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other technical support analystsParticipate in the redesign of applications and other softwareSupervise other technical support workers in this groupProvide business systems, network and Internet support to users in response to identified difficultiesSet up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Work conditions and physical capabilities
Fast-paced environmentWork under pressureAttention to detail
Employment terms options
Early morningEveningMorningDay
Support for youths
Participates in a government or community program or initiative that supports youth employment
Support for Indigenous people
Participates in a government or community program or initiative that supports Indigenous people
Work Term: Permanent
Work Language: English
Hours: 37.5 to 44 hours per week