- Work Term: Permanent
- Work Language: English
- Hours: 35 to 40 hours per week
- Education: College/CEGEP
- Experience: 3 years to less than 5 years
Work setting
Hotel, motel, resort
Tasks
Develop and implement policies and procedures for daily operationsSupervise staffConduct performance reviewsConduct training sessionsPerform front desk dutiesArrange for and oversee maintenance activitiesEnforce policies and proceduresAddress customers' complaints or concernsAssist clients/guests with special needsEstablish work schedulesSchedule staffDevelop policies, standards and guidelinesEnsure adherence to government regulations and company objectivesDevelop quality management and quality assurance standards
Supervision
Staff in various areas of responsibility
Work conditions and physical capabilities
Fast-paced environmentWork under pressureTight deadlinesAttention to detailCombination of sitting, standing, walkingLarge workload
Personal suitability
Client focusEfficient interpersonal skillsExcellent oral communicationExcellent written communicationFlexibilityInitiativeTeam player
Screening questions
Are you available to start on the date listed in the job posting?Do you have experience working in this field?Do you meet the language requirements listed in the job posting for the position (English or French)?
Employment terms options
Early morningEveningShiftFlexible hours
Employment terms options
MorningNightOn callDayWeekendOvertime available