- Education: College/CEGEP
- Experience: 3 years to less than 5 years
Work setting
Urban areaHotel, motel, resort
Tasks
Develop and implement policies and procedures for daily operationsSupervise staffConduct performance reviewsNegotiate with suppliers for the provision of materials and suppliesConduct training sessionsNegotiate with clients for the use of facilitiesPerform front desk dutiesPrepare budgets and monitor revenues and expensesPrepare marketing plansImplement marketing activitiesArrange for and oversee maintenance activitiesEnforce policies and proceduresAddress customers' complaints or concernsAssist clients/guests with special needsDevelop and implement business plansEstablish work schedulesManage eventsOrganize and maintain inventory
Supervision
More than 20 people
Computer and technology knowledge
MS WordCentral reservation system (CRS)MS ExcelMS OutlookGoogle Drive
Work conditions and physical capabilities
Fast-paced environmentWork under pressureAttention to detail
Personal suitability
Client focusExcellent oral communicationFlexibilityTeam player
Work Term: Permanent
Work Language: English
Hours: 30 to 35 hours per week