(Part-Time)
Where: Remote / Work From Home
Hours: Starting at 10 hours per week
Compensation: $25.00 per hour
About the Role
We are seeking a detail-oriented and proactive Virtual Assistant with social media experience to support our growing business. This remote, part-time position is ideal for someone who is organized, tech-savvy, and comfortable managing administrative tasks, providing excellent customer service, and helping maintain an active and professional social media presence.
The successful candidate will be highly reliable, possess excellent communication skills, have a professional telephone manner, and be able to work independently with minimal supervision. Must live in or near Calgary for occasional in person meetings with the owner.
Key Responsibilities
Administrative & Client Support
- Answer incoming calls and professionally represent the company.
- Respond to inquiries from prospective and existing clients.
- Gather preliminary information from new clients and direct inquiries appropriately.
- Update/maintain CRM.
- Schedule appointments, consultations, and meetings.
- Manage email inboxes and respond to routine inquiries.
- Organize digital files and maintain accurate records.
- Assist with data entry and document preparation.
- Perform general administrative and customer support tasks as assigned.
Social Media Management
- Schedule and publish social media content across platforms such as Facebook, LinkedIn, and Reddit.
- Monitor social media accounts and respond to comments and messages as directed.
- Assist with content planning and social media calendars.
- Design simple graphics using Canva or similar tools.
- Track engagement metrics and provide basic performance reports.
- Stay informed on social media trends and recommend content ideas.
Qualifications
Required
- Previous experience as a Virtual Assistant, Administrative Assistant, Receptionist, Social Media Coordinator, or similar role.
- Experience managing business social media accounts.
- Excellent telephone and customer service skills.
- Professional, friendly, and confident phone manner.
- Strong written and verbal communication skills.
- Proficiency with Microsoft Office and Microsoft Teams, and common online collaboration tools.
- Strong organizational skills and attention to detail.
- Ability to prioritize tasks and meet deadlines while working remotely.
- Reliable internet connection and dedicated or private workspace.
Preferred
- Experience with Canva or other content creation tools.
- Familiarity with scheduling platforms such as Meta Business Suite, Buffer, Hootsuite, or Later.
- Basic understanding of social media analytics.
- Experience supporting small businesses, entrepreneurs, or professional service firms.
- Experience working in a bookkeeping or accounting firm would be an asset.
Personal Attributes
- Self-motivated and dependable.
- Professional and courteous when interacting with clients.
- Strong interpersonal and communication skills.
- Positive attitude and customer-focused approach.
- Strong problem-solving abilities.
- Comfortable working independently.
- Eager to learn and take initiative.
Compensation & Schedule
- $25.00 per hour
- Starting at 10 hours per week
- Flexible work schedule within agreed-upon business hours.
- Opportunity for additional hours based on performance and business needs.
- Business Cell phone and laptop will be provided
About us
Accounting MD is led by Michelle Duford, a senior level bookkeeper supporting small businesses across Canada.
We provide detailed and reliable bookkeeping services that help owners stay organized and confident in their finances. For more information please visit accountingmd.ca
