Fire Dispatcher & Fire Dispatcher Eligibility List
Naturally, Campbell River – Located on Vancouver Island, the City of Campbell River offers a rare combination of a welcoming small-town feel with large-city amenities. We are a 45-minute drive from the winter and summer activities of Mount Washington, and just minutes from more than 100 km of all levels of mountain biking and hiking trails, plus easy access to the ocean, rivers and lakes for sports fishing, kayaking, paddle boarding and whale watching.
The City of Campbell River is recruiting for a permanent, full-time Fire Dispatcher and creating an eligibility list for future opportunities.
The role: Reporting to the Assistant Chief – Fire Dispatch & Emergency Program, the Fire Dispatcher is responsible for receiving and processing emergency and non-emergency calls by telephone, radio, fixed alarm, and 911 communications equipment, dispatching appropriate Fire Resources as outlined in Policies and Operational Guidelines. This position operates in a fast-paced, dynamic environment requiring rapid decision-making, strong and consistent situational awareness and attention to detail. The Fire Dispatcher monitors radio traffic, supports Incident Command, and coordinates with external agencies to ensure safe and effective emergency response operations.
What we offer: The starting rate of pay for this IAFF Local 1668 bargaining unit position is $38.20 per hour based on Appendix B of the Collective Agreement and includes a comprehensive benefits package.
Our ideal candidate will have (proof required):
- Completion of Grade 12 or equivalent.
- Occupational First Aid Level 1 (St. John Ambulance or equivalent).
- Must possess and maintain a valid BC driver’s licence and produce and maintain a clean driver’s abstract, as per City policy.
- Clear RCMP Criminal Record & Vulnerability Check
- Radio Operators Licence (Marine, Land or Aeronautical will be accepted).
- Normal Hearing - Current (within the past 3 months) satisfactory hearing audiometric test.
- Typing Test – provide a recent proctored, within the last 3 months, showing a final adjusted words per minutes of no less than 40
Shortlisted candidates will be required to complete in-house testing (please see attached document).
Posting closing date: July 31, 2026
Posting number: 26-058
Please apply using the ‘Apply Now’ link below.
When you apply:
You will be asked to upload a cover letter and resume as part of the application process. You may also be asked to answer some screening questions related to the position.
Questions about this position? Email careers@campbellriver.ca
Apply Now
Recruitment Information
Step 1 - Initial Application Screening:
The selection process starts with a review of applications. Candidates should ensure they provide a cover letter and resume, which clearly outlines previous work history, education, training, certification, and licenses.
Candidates must submit proof (documentation) that they meet the following qualifications at the time of application.
- Grade 12 graduation
- Current Standard First Aid Certificate – or evidence of registration in course
- Valid BC Driver’s Licence
- Hearing test/audiogram – indicating normal hearing (current within the past 3 months)
- Typing Test – provide a recent proctored, within the last 3 months, showing a final adjusted words per minutes of no less than 40
- Radio Operator’s Certificate – or evidence of registration in course.
All applications will be screened for submitted documents and only those candidates shortlisted will be notified to continue in the process.
Step 2 - Testing Process:
Standardized and objective testing is conducted to ensure that candidates possess the necessary skills, abilities, and aptitude to successfully perform the duties of a Fire Dispatcher. The following standardized testing will be scheduled:
- Computer testing – Microsoft Word and Excel – Basic Level (65% minimum on administered exam)
- Multitasking Skills and Abilities Testing
- Psychometric Testing
Candidates that achieve the pre-determined results in the above testing will be notified by telephone or email of the date and time of the panel interview.
Step 3 – Panel Interview
The interview panel typically consists of three individuals from the Fire Department and Human Resources who will conduct the interview. The candidate will be asked a series of questions about their background, qualifications, personal attributes and knowledge of the Fire Department and Communications Centre operations. In addition, the candidate will be asked situational and behavioural based (previous experience) questions to assess their skills and abilities in relation to the Fire Dispatcher position.
If a candidate successfully completes the panel interview, then they will be required to undergo a number of pre-employment checks.
Step 4 – Pre-employment checks
To ensure overall suitability for the position, candidates will be required to:
- Provide a current clear RCMP Criminal Record & Vulnerability Check
- Provide contact details for References (from previous employers/supervisors). Reference checks will be completed on candidates prior to an offer of employment.
Candidates who successfully complete the above requirements will move into the final stage of the selection process.
Step 5 –Final requirements
As a final step, the successful candidate must provide a copy of a valid Radio Operator’s Certificate (The types of Professional Radio Operator Certificates accepted are;
- Restricted Operator Certificate - Aeronautical (ROC-A)
- Restricted Operator Certificate - Maritime Commercial (ROC-MC)
- General Operator Certificate (GOC)
Step 6 - Appointment
An offer of employment will be made to the applicant that possesses the most suitable experience, education, qualifications, abilities, skills and aptitude as measured by the above process.
