JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. JLL is seeking a skilled and motivated Business Analyst with expertise in Corrigo, a leading facilities management software solution. As a Business Analyst within our team, you will play a key role in optimizing the use of Corrigo for our clients, driving operational efficiency, and ensuring seamless integration with existing business processes. You will collaborate closely with stakeholders across various departments to gather requirements, analyze data, and provide actionable insights to enhance our service delivery and client satisfaction. WHAT YOU’LL BE DOING Provide project level analysis – producing required project analysis documentation (business requirements, scope matrix, use cases, sequence diagrams, future state proposals, UAT plan) Collaborate closely with cross-functional Team members to implement the requirements, provide necessary guidance to testers during QA process Elicit and clearly document business and systems requirements Potential issue/ risk identification and resolution. Identifies scope creep Preparation of Process Flow Diagrams, Presentations, System Demos and Reports for the different vertical and horizontal solutions Participates in the scoping of proposed enhancements, and works with Delivery Managers, Team Leaders, and Project Managers to turn business requirements into actionable developer specifications. Ability to build relationships and influence decision making We are a creative group of global innovators and problem solvers, and if you enjoy shaping the future, apply for this role. WHAT WE’RE LOOKING FOR Interacts with Customers and explains overall solution and its impact on the Prospects/Customers business drivers Creates specifications for each release and enhancement. Works with development staff to develop enhancement in a timely fashion Anticipates and prevents common errors. Tests enhancements pre- and post-development to make sure system meets end user needs, meets specifications and is error free. Assures quality control including regularly updating procedures Gathers feedback from stakeholders for future enhancements and ways to increase timeliness, accuracy, relevance, and comprehensiveness. Acts as a liaison between project stakeholders to correct bugs in systems and follows up with end users. Provides training and functional support as needed Works to mitigate risk while managing tasks, resources, and changes Lead or participate in multiple projects by completing and updating project documentation; managing project scope; adjusting schedules when necessary; determining daily priorities Provide leadership to team members and peers by collaborating with others; articulating ideas and viewpoints to senior management, peers and others; driving the resolution of issues; and holding self and team accountable for results Understand and negotiate needs and expectations of multiple stakeholders Create and maintain issue logs, meeting minutes, meeting schedules, project summaries and updates Meet with project team regularly to review project deliverables and deadlines Develop and execute test scenarios Sound like you? Before you apply it’s worth knowing what we are looking for Engineer or equivalent degree with excellent business analytical experience 5 + years of relevant industry experience WHAT’S IN IT FOR YOU Join an industry leader and shape the future of commercial real estate Deep investment in cutting-edge technology to power your work Comprehensive and competitive benefits plan A supportive, caring and diverse work environment designed for your growth and well-being Location: Remote –Calgary, AB, Toronto, ON If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. If you're a current JLL employee, please apply using the Internal Career Site At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.
