JOB TITLE: Analyst, Benefits HR

DEPARTMENT: Corporate Support Services

POSTING NUMBER: 106208

NUMBER OF POSITIONS: 1

JOB STATUS & DURATION: Full Time Permanent

HOURS OF WORK: 35 hour workweek

LOCATION: Hybrid Model*– when working onsite, you will report to the location of City Hall.

SALARY GRADE: 5

HIRING SALARY RANGE: $86,091.00 – $96,853.00 per annum

MAXIMUM OF SALARY RANGE: $107,614.00 per annum

JOB TYPE: Management and Administration

POSTING DATE: July 24, 2024

CLOSING DATE: August 6, 2024

AREA OF RESPONSIBILITY:

Reporting to the Manager, Compensation & Benefits, this position ensures the proper administration of the City’s Group Benefits program, providing excellent service while protecting the integrity of the plan and ensuring proper entitlement to all plan members.

Operation Support

· As a subject matter expert, provides mentoring support to other members of Human Resources.

Corporate Governance

· Compliance: Ensures all data is kept in accordance with regulations and strictly protects security and privacy. Provides analysis associated with legislative changes and impacts.

Program Development and Support

· Plan analysis and renewals: Prepares and analyzes data about benefit use, drug, dental, and health claims, EAP, Life Claims and provides analysis and impacts due to changes in the pension plan.

· Analyzes and prepares financial information relating to the benefits plan annual renewals and proposals. Supports the implementation of new programs as identified/approved.

· Provides costing for the labor areas in preparation for contract negotiations and impact to all groups.

· Provide benefit expertise and support for union grievances.

· Conducts industry research on issues and trends and prepares related reports and recommendations and uses municipal connections for benchmarking.

· Coordinates information between the benefit provider and Employee Relations on alleged benefit fraud matters and investigations.

· Supports plan design initiatives.

· Accountable for daily administration of the plan and for providing accurate data and sound recommendations for change.

· Highly visible service to internal stakeholders, City-wide.

· Uses own discernment to inform and involve senior HR leaders

Customer Service

· Liaise between employees and benefits provider to clarify and advise on benefit coverage. Investigate/resolve benefit issues between employees and benefits provider.

· Answers inquiries from plan members regarding benefits and other HR policies and manages escalated claims.

· Seeks information from within or outside of the City (i.e., Carriers, Medical professionals, Social agencies, consultants) to ensure claims are processed properly. Organizes portal marketing communication and benefit communications going directly to plan members.

· Provides retirement guidance and process completion for retiring employees.

· Liaise between benefit providers, pension administrators, and employee families to administer Life Claims.

Administration

· Key contact for all Group benefit programs and some aspects of the pension plan. This includes ensuring accurate and current data is maintained in the system (electronic and other files as required).

· Acts as a resource to the HR staff regarding the group benefit program and resolves issues that might arise. Reviews and validates the contract language and ensures that changes are accurate and administered as per the contract. Represents HR on Benefit Committees.

· Provides guidance to support staff. Participates in the contract renewals and request for proposal process and supports vendor changes and implementation of change.

· Conduct regular and ad-hoc audits to ensure plan compliance.

SELECTION CRITERIA:

EDUCATION:

· Post-secondary degree with additional courses or certifications in Compensation, Benefits or Human Resources.

· CHRP designation an asset.

REQUIRED EXPERIENCE:

· 3-5 years of experience in benefits administration, preferably in a unionized and/or municipal environment.

OTHER SKILLS AND ASSETS:

· Financial acumen and ability to conduct cost-benefit analysis of compensation/rewards programs.

· Demonstrated analytical ability.

· Computer proficiency, particularly in MS Office and HRMS (Peoplesoft) or similar.

· Knowledge of applicable legislation.

· Excellent communication skills (written and verbal) in English.

**Various tests and/or exams may be administered as part of the selection criteria.

Interview: Our recruitment process may be completed with video conference technology.

As part of the corporation’s Modernizing Job Evaluation project, this position will undergo an evaluation which may result in a change to the rate of compensation. Any changes affecting this position will be communicated as information becomes available. *Our Hybrid Model is subject to change.

If this opportunity matches your interest and experience, please apply online by clicking the button above (use for iCIMS) OR at: www.brampton.ca/employment (use for external websites/job boards) quoting reference #106208 by XXXXXX XX, 20xx and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted. The successful candidate(s) will be required, as a condition of employment, to execute a written employment agreement. A criminal record search will be required of the successful candidate to verify the absence of a criminal record for which a pardon has not been granted.

As part of the application process, applicants will be invited to complete a self-identification survey. The survey is voluntary. Participation in the survey will have no impact on hiring decisions. Should you wish to opt out of completing the survey, please select “prefer not to answer” as a response to each question. All information collected is confidential and will not be shared with the hiring manager. The surveys will be anonymized and will be kept separate from applicant or employee files, such that the individuals who completed the surveys will not be identifiable. The results of the survey will assist in the analysis of disaggregated metrics for organizational planning purposes and our commitment to advance and foster diversity, equity, and inclusion. The City may use anonymized data to produce aggregate reports for internal or external use.

Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.

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The City is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If you require any accommodations at any point during the application and hiring process, please contact TalentAcquisition@brampton.ca or 905.874.2150 with your accommodation needs, quoting the job opening ID#, job title. Any information received relating to accommodation will be addressed confidentially.

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Analyst, Benefits HR