Work Term: Permanent
Work Language: English
Hours: 30 to 40 hours per week
Education: Secondary (high) school graduation certificate
Experience: 1 year to less than 2 years
or equivalent experience

Asset languages

Philippine languagesSpanish; CastilianChinese

Work setting

Clinic

Tasks

Interview patients to obtain case historiesSchedule and confirm appointmentsComplete insurance and other claim formsMaintain filing systemOrder supplies and maintain inventoryArrange travel, related itineraries and make reservationsDetermine and establish office procedures and routinesEnter and format electronically based medical reports and correspondence and prepare spreadsheets and documents for reviewInitiate and maintain confidential medical files and recordsPerform data entryProvide customer service

Computer and technology knowledge

MS WordElectronic mailMS ExcelMS Windows

Technical terminology

Medical

Area of work experience

Charts, tables, graphs and diagramsCorrespondenceInvoicesReports and records

Security and safety

Basic security clearanceCriminal record check

Transportation/travel information

Public transportation is available

Work conditions and physical capabilities

Fast-paced environmentWork under pressureAttention to detailLarge caseload

Personal suitability

AccurateClient focusEfficient interpersonal skillsExcellent oral communicationExcellent written communicationFlexibilityInitiativeJudgementOrganizedReliabilityTeam player

Screening questions

Are you currently a student?Are you currently legally able to work in Canada?Do you currently reside in proximity to the advertised location?Do you have previous experience in this field of employment?What is the highest level of study you have completed?What is your current field of study?

Support for persons with disabilities

Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for newcomers and refugees

Supports newcomers and/or refugees with foreign credential recognitionOffers mentorship programs that pair newcomers and/or refugees with experienced employees Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for youths

Offers mentorship, coaching and/or networking opportunities for youthProvides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

Assists with immediate transition needs of Veterans (for example: relocation, housing, etc.)

Support for Indigenous people

Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers Facilitates access to Elders who can offer support and guidance to Indigenous workers

Support for mature workers

Applies hiring policies that discourage age discrimination Provides staff with awareness training to create a welcoming work environment for mature workers

Supports for visible minorities

Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

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