- Work Term: Permanent
- Work Language: English
- Hours: 30 to 40 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
- or equivalent experience
Asset languages
Philippine languagesSpanish; CastilianChinese
Work setting
Clinic
Tasks
Interview patients to obtain case historiesSchedule and confirm appointmentsComplete insurance and other claim formsMaintain filing systemOrder supplies and maintain inventoryArrange travel, related itineraries and make reservationsDetermine and establish office procedures and routinesEnter and format electronically based medical reports and correspondence and prepare spreadsheets and documents for reviewInitiate and maintain confidential medical files and recordsPerform data entryProvide customer service
Computer and technology knowledge
MS WordElectronic mailMS ExcelMS Windows
Technical terminology
Medical
Area of work experience
Charts, tables, graphs and diagramsCorrespondenceInvoicesReports and records
Security and safety
Basic security clearanceCriminal record check
Transportation/travel information
Public transportation is available
Work conditions and physical capabilities
Fast-paced environmentWork under pressureAttention to detailLarge caseload
Personal suitability
AccurateClient focusEfficient interpersonal skillsExcellent oral communicationExcellent written communicationFlexibilityInitiativeJudgementOrganizedReliabilityTeam player
Screening questions
Are you currently a student?Are you currently legally able to work in Canada?Do you currently reside in proximity to the advertised location?Do you have previous experience in this field of employment?What is the highest level of study you have completed?What is your current field of study?
Support for persons with disabilities
Provides awareness training to employees to create a welcoming work environment for persons with disabilities
Support for newcomers and refugees
Supports newcomers and/or refugees with foreign credential recognitionOffers mentorship programs that pair newcomers and/or refugees with experienced employees Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
Support for youths
Offers mentorship, coaching and/or networking opportunities for youthProvides awareness training to employees to create a welcoming work environment for youth
Support for Veterans
Assists with immediate transition needs of Veterans (for example: relocation, housing, etc.)
Support for Indigenous people
Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers Facilitates access to Elders who can offer support and guidance to Indigenous workers
Support for mature workers
Applies hiring policies that discourage age discrimination Provides staff with awareness training to create a welcoming work environment for mature workers
Supports for visible minorities
Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
