Are you ready to join a team recognized as a Platinum Certified Canada’s Best Managed Company and one of BC’s Top Employers? As part of Wesgroup Equipment, a trusted leader for over 100 years, Williams Machinery has been selling, renting, and servicing equipment across British Columbia, while providing essential safety training for effective machinery operation. We offer a diverse range of equipment for industries like warehousing, construction, milling and more. Join our team of People-Focused Problem Solvers and build a career where your contributions truly make a difference!
The Parts Person supports the Parts Department by handling parts sales, shipping & receiving of inventory, lookup and sourcing of parts and opening and closing of invoices.
Key Responsibilities:
- Professional communication via phone, email and in person with customers
- Supports the Parts Department including the shipping & receiving of inventory, lookup and sourcing of parts and opening and closing of invoices, core and warranty returns
- When working the parts counter, follows prescribed cash, credit, and cheque procedures of the dealership
- Processes cores, warranties, and new return merchandise as required at a point of sale
- Maintains the retail sale floor and displays to meet or exceed the dealerships standards
- Assists in keeping parts department, inventory warehouse and shipping & receiving clean and orderly
- Attends training as prescribed by management to maintain proficiency in his/her job description
- Demonstrates a positive team attitude with a willingness to learn
- Uses dealership equipment and resources safely and proficiently
- Other duties as assigned
Knowledge, Skills and Abilities:
- Excellent attention to detail and a positive attitude, with good interpersonal skills
- Excellent general computer skills and experience with Microsoft Office applications (Outlook, Word, Excel)
- Superb customer service skills and strong organizational skills
- Good data entry and data management/reconciliation abilities
- Ability to work in a group environment
- Ability to adapt to changing schedules and hours if required
- Basic knowledge of automotive or heavy-duty parts – previous experience an asset
- Ability to learn and adapt to multiple data, information and lookup systems used by different vendors
- Ability to lift up to 50 pounds, and capable of standing or sitting for long periods of time at different desk or counter heights and on varying surfaces
- Operate forklift, pallet jacks in indoor and outdoor environment (training will be provided);
- Builds and maintains strong business relationships
- Requires a valid driver’s license
Training, Education and Experience:
- 2-3 years ofexperience in a parts Department or similar
- High school diploma
Values:
- Build trust – with customers and each other
- Be a team player – commit to working together to win
- Be customer-focused – “wow” customers so they become raving fans
- Support community – care for our people, our community and our planet
- Deliver results – know what you need to do and get it done
Working Conditions: The Parts Person is based out of the Kelownaoffice and works 40 hours on average per week Monday to Friday.
Privacy Notice for Job Applicants: By applying, you consent to share your name and email with our third-party assessment provider solely for assessment purposes, if required. We will manage your data confidentially and will not use it for any other purpose. If you have any concerns, please contact our HR department at careers@williamsmachinery.com.
Selection Process Notification: Due to the volume of applications, we will contact only the shortlisted candidates. Thank you for considering career opportunities with Williams Machinery.
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