Reporting to the Managing Director, or to any such other person(s) as Argus may designate from time to time, the Office Manager is responsible for Human Resources Management and the duties and responsibilities associated with the management of the office. The incumbent will work closely and cooperatively within the entire organization with the accounting, construction, leasing, and property management departments as a resource for each department manager.
The Office Manager must be highly adept in administration, be able to multi-task, have a positive attitude, be professional, and have the ability to handle themselves well in all situations. Strong written and verbal communication skills in a business environment will be critical, and proficiency in Word, Excel, and database management.
Job Responsibilities
OFFICE MANAGEMENT
Management Support
- Equipment and system maintenance: photocopiers, postage meters, phones, cell phones
- Administer security system for office alarm, FOBs, key system, and trouble shooting
- Manage and review contracts
- Backup for receptionist during breaks and vacation
- Oversee and manage janitorial services and contracts
- Acquisition and maintenance of office furniture and kitchen
- Oversee office expansion, contraction, modifications
- Coordinate fire drills with building manager
Marketing Support
- Website maintenance and updates
- Creation of website blog posts, and Linkedln posts
- Domain renewals and changes
- Oversee the production of print ads, and banners related to corporate marketing
- Coordinating and implementation of marketing/social events
HUMAN RESOURCES
HR Strategy & Policies
- Develop, monitor, and implement HR strategies, systems, and procedures
- Conduct an annual review of human resources policies, programs, and practices
- Maintain and revise the company's handbook
- Collaborate with the hospitality HR department for consistency and best practices
- Make recommendations to management based on HR trends and metrics
Recruitment, Selection & Onboarding
- Update job descriptions and job postings
- Managing the recruitment and selection process, posting on applicable portals, reviewing resumes, performing phone screens, assisting with the interviewing process, supporting hiring managers in the decision-making process, and completing assessments and reference checks
- Prepare offer letters and employment agreements
- Ensure new employee onboarding and orientation,
- Maintaining personnel files, tracking probationary periods, and annual reviews
Employee Relations
- Oversight, coordination, and implementation of company social events and celebrations
- Lead the social committee
- Organize anniversary celebrations
- Support department managers with employee performance and development programs and disciplinary actions
- Support department managers with team member training and development needs
- Ensure compliance with Employment Standards
- Address issues, conflicts, and complaints in the workplace
- Counsel employees and managers as needed
- Conduct investigations and recommend solutions
- Complete exit interviews and make recommendations for improvement based on trend analysis
Compensation & Benefits
- Complete compensation reviews and make recommendations for change
- Manages the annual compensation increase process
- Implement and promote employee benefits; make recommendations for improvements and support the annual renewal process
HR Administration
- Prepare documentation and maintain records related to hiring, transferring, promoting, and terminating
- Maintaining company directory and other organizational charts
- Prepare employment verification letters
- Administer the H&S Program and complete Worksafe BC documentation
- Maintain and update attendance and vacation records
- Additional duties may be added as required or assigned
Requirements
- Minimum of 5 years experience in an HR generalist role
- CPHR is considered an asset
- Strong administrative background, with advanced Microsoft Suite skills
- Ability to build collaborative relationships at all levels of the company
- Familiar with BC Employment Standards
- Proficient in the use of HRIS systems. Experience with Payworks is considered an asset
- People-oriented with excellent communication, negotiation, and presentation skills
- Results-driven team player
- Exercise confidentiality
- Fluent in English, both oral and written communication
- Exceptional time management and prioritizing skills
- Ability to work under pressure and handle multiple demands and competing priorities, adapt to new ideas and constant change
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