UW Mississauga is now looking to add another Customer Success Representative to our team. The Customer Success Representative will be responsible for the daily communications and interactions between current customers and potential new customer leads. Being a part of the Customer Service division means you must be proficient and current on all consumer relations strategies and tactics, report daily to the Director of Customer Outreach, and show a strong sense of motivation and professional demeanour in order to thrive in our firm.
Essential Job Responsibilities:
- Enhance the consumer experience by connecting with customers to build lasting relationships, while providing superior customer service
- Demonstrate to the consumer how our client’s technology can enhance and simplify their lives
- Showcase our client’s latest products and services in targeted residential areas through live product demonstrations
- Be eager to learn with a student mentality
- Coachable, open to feedback and always looking to ways to improve
- Have an exceptional work either and a drive to achieve high performance
- Approach and engage potential customers with a friendly and professional demeanour
- Resilient, with the capability to handle setbacks without getting discouraged
- A strong desire to advance and achieve success
What You Get:
- Competitive compensation, and uncapped commission
- Access to the industry's top professionals for personal development and mentorship
- Opportunities to earn additional income through bonuses and client incentives
- Supportive and encouraging team-oriented environment; COVID-19 hasn't stopped us from building collaborative and strong relationships across our team
- Organic growth opportunities - We reward team members based on their performance, skill, and leadership ability
Preferred Qualifications:
- Bachelor’s Degree is preferred, however, can be replaced with 1-3 years of customer service experience
- Must have highly developed communication skills (written and verbal), interpersonal, problem-solving and customer service skills
- Must be able to work a full-time schedule for this particular role
- Demonstrated consistency in achieving and exceeding goals a and strong customer orientation
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