Come work for the best! We are looking to hire an enthusiastic and driven Outside Parts Consultant. To be a successful candidate for this position, you should have effective communication skills and excellent customer service and persuasive negotiating skills. At Bayview Kenworth, we set each member up for success by providing comprehensive, highly specialized training for each position within our organization, complete with on-the-job training and ongoing personal development. We welcome you to apply today to join our family at Bayview.
Responsibilities
- Building and sustaining relationships with new and existing customers within an assigned territory
- Conduct face-to-face or via telephone scheduled meetings with potential customers.
- Maintaining accurate sales reports of all leads, customer accounts and sales
- Assisting current truck part customers by answering product related questions, parts requests, availability and pricing
- Strategic negotiating with potential and existing customers to close a sale
- Deliver parts to customer in accordance with purchases
- Meet monthly parts sales objectives and stay aligned with the company’s business goals
- Generating new parts business leads by cold calling
- Follow- up on parts sales to ensure the customer has received the proper service and is fully satisfied with the product he or she received
- Work closely with the inside parts sales team and support personnel to develop strategies and share knowledge regarding customers and products
- Assist in maintaining the parts department inventory, by monitoring the market
- Keeping up with the lasts industry developments by attending meetings, training workshops and industry events
- Acts as a public relations liaison for the dealership.
- Maintain a professional image, wear company appropriate clothing and keeping a well-maintained and clean vehicle when on the job
Qualifications
- Valid driver’s license and clean driver's abstract
- Outside sales experience with strong consultative sales skills is an asset
- Exceptional customer service skills
- Knowledge of heavy-duty/medium duty truck parts is preferable
- Good written and oral communication skills and eagerness to improve
- Detail-oriented and good listening skills
- Proficiency in all Microsoft Office applications
Effective problem solving, conflict resolution, and negotiation skills. Proven track record of meeting or exceeding sales goals
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
