The Canadian Air Transport Security Authority (CATSA) has 1 (one) exciting indeterminate opportunity within Operations branch at the CATSA Headquarters.
This position represents an opportunity for career-driven individuals seeking a position within an organization that inspires growth and promotes excellence to make a difference and contribute to CATSA’s unique culture as it strives to excel in air transport security.
Why is CATSA a great fit for you?
CATSA is world leader in aviation security and screening with a mandate to protect the public. A Crown corporation, it features a mix of public service and private sector diverse backgrounds in which is reflective of the varied background of its employees. CATSA encourages innovation and creativity and offers a healthy and diverse workplace where employees work in an environment where they can be their true selves and feel energized and proud.
If you are a motivated professional seeking a position within a multifunctional and collaborative environment and you are looking for the next great adventure, CATSA is the place for you!
Summary of responsibilities:
The Analyst, Learning Systems and Support supports all activities related to the administration, management, and maintenance of the Learning Management System (LMS, the X-Ray Tutor (XRT), and the CATSA User Portal (CUP).
What you need to succeed
To qualify for the position, you must have:
- Successful completion of a college diploma or university degree in Computer Science, Information Management/Technology, or another specialty relevant to the duties of the position.
- A minimum of two (2) years of technical and business experience on learning systems, troubleshooting issues, conducting software usability testing and documenting findings.
- A minimum of (1) year of experience collaborating with users on learning system issues.
This position is best suited to individuals with the following skills and abilities:
- Ability to organize, prioritize and work under pressure.
- Strong attention to detail.
- Customer-service orientation.
- Excellent communication skills, both orally and in writing.
- Ability to work in a time-sensitive environment.
- Tactful, cooperative, and discreet.
- Flexibility, creative problem-solving, innovation.
- Ability to research and provide recommendations.
- Strong teamwork skills.
- Proficient computer skills.
- Ability to persuade, negotiate and liaise effectively.
Valuable skills include:
- Knowledge of relational databases, and Relational Database Management Systems (RDMSs), for example Microsoft SQL Server Management Studio, and corresponding reporting tools, such as SQL Server Reporting Services (SSRS), Power BI Report Builder, and Power BI Desktop.
- Knowledge of Structured Query Language (SQL).
- Experience building and generating ad hoc and static reports.
- Knowledge of the Canadian Air Transport Security Authority's (CATSA) mandate, its operating environment, and interrelationships with other government and industry stakeholders.
Specific work requirements:
- Ability to work overtime as required;
- Ability to travel as required
- Language Profile: English essential;
- Ability to obtain and maintain a Secret security clearance; and
- Be a Canadian citizen or permanent resident.
How to apply:
If you feel you are the ideal candidate for this position, please click on the following link to submit your application before March 28, 2025 by 11:59pm EST.
Additional information:
- Please note that candidates that meet all the position requirements, including the language profile, will be given first consideration however, we invite all interested candidates to submit their applications;
- While we appreciate all the candidates’ interest, only those being considered in the process will be contacted;
- CATSA will use this opportunity to establish a candidate pool that may be used to staff permanent or fixed-term positions with similar responsibilities and qualifications;
CATSA is dedicated to an inclusive selection process and work environment. If you require an accommodation, please advise the Human Resources representative when you are invited to meet with us regarding this employment opportunity.
