Important messages
We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
Assessment accommodation
Diverse perspectives and approaches contribute to better programs and stronger policies for the benefit of all Canadians. Given Canada’s demographics, National Defence (DND), as an employer of choice, cannot afford to overlook the strategic opportunity provided by a diverse workforce. As such, DND is committed to achieving representation, while championing diversity and inclusion in all areas of the organization, including the executive cadre. Therefore, consideration may be given to candidates who self-identify as belonging to one of the following employment equity groups: Indigenous Peoples, Members of visible minorities, Persons with disabilities and women.
Our organization will only accept on-line applications for this opportunity. Please click “Apply online” to submit your application. Should you have a disability or an exceptional circumstance that requires an alternative application method, or if you require accommodations for any reason, please contact the Executive Services Team as soon as possible by email at: ExecutiveServices-Servicesauxcadressuperieurs@forces.gc.ca.
The assessment process will be conducted under specific timelines and deadlines shortly after the closing date of the poster. You are respectfully asked to be available if/when scheduled for further assessment.
Work environment
As Canada’s largest and most complex organization, DND and the Canadian Armed Forces (CAF) work side-by-side to fulfill the Government of Canada’s mission to defend Canada and Canadian values at home and abroad, while contributing to international peace, security and stability efforts. In order to deliver on this mission, the organization strives for excellence by serving the public with integrity and upholding Canada’s diversity. DND endeavours to be a more AGILE, INCLUSIVE and EQUIPPED workforce to meet our current and future challenges and realize our full potential.
The Sexual Misconduct Support and Resource Centre (SMSRC) offers support services for currently serving and former Canadian Armed Forces members, National Defence public service employees, members of the Defence community and caregivers who support those affected, Cadets and Junior Canadian Rangers affected by sexual misconduct and their families, aged 16 and older. SMSRC also provides guidance and support for leaders and management on addressing sexual misconduct.
The Senior Director, Programs and Service Delivery (SDPSD) is accountable to the Chief Operating Officer, SMSRC for the strategic leadership of SMSRC programs and services. The SDPSD oversees the operational plans and strategies for service delivery, including the development of a revitalized service delivery and program implementation framework. Key programs include Restorative Engagement, Response and Support Coordination, 24/7 Response and Support Line, Peer Support Program and Independent Legal Assistance program.
Intent of the process
The intent of this process is to staff the position of the Senior Director, Programs and Service Delivery (EX-02) located at 280 Slater Street, Ottawa, Ontario. This process may be used to staff similar positions in National Defence and other organizations within the core public administration.
By applying to this process, you consent to your personal application-related information being shared with other government departments interested in staffing similar positions.
Positions to be filled: 1
Information you must provide
Your résumé.
In order to be considered, your application must clearly explain how you meet the following (essential qualifications)
EDUCATION
Graduation with a degree from a recognized post-secondary institution.
Degree equivalency
Experience
EX1 Significant* experience managing sensitive victim cases, issues or highly sensitive files.
EX2 Experience in overseeing the effective and efficient design, delivery and ongoing monitoring of social services or health support programs.
EX3 Experience establishing and implementing strategies to improve accessibility, inclusivity, and trauma-informed care in social services or health support programs.
EX4 Experience in building and maintaining working relationships with a diversity of internal and external stakeholders including government organizations, community groups, leaders and advocates.
EX5 Experience in providing strategic advice and briefing senior management (Director General or equivalent and above, or equivalent executive within the private sector) on complex** issues.
EX6 Experience in managing human*** and financial**** resources.
Definitions
- Significant experience is defined as the depth and breadth of experience normally associated with having performed a broad range of activities related to the work, which is normally acquired over a period of at least two (2) years as an executive.
- Complex is defined as multi-dimensional, involving many stakeholders with competing requirements, and with inherent and emerging risks and impacts.
- Managing human resources is defined as supervision of employees or members of the Canadian Armed Forces including assigning work, managing and assessing performance, developing and implementing training and staffing plans. Applicants must also indicate the number of personnel they supervised directly.
- Management of financial resources is defined as showing evidence of managing and being accountable for a budget. Examples of managing financial resources include full delegation for a budget, forecasting, planning, budget allocation, reporting, etc. Please indicate the size of the budget(s) you managed, the duration and if you managed your project/program within budget.
The following will be applied / assessed at a later date (essential for the job)
Bilingual - Imperative (CBC/CBC)
Information on language requirements
KEY LEADERSHIP COMPETENCIES
KLC1 Create Vision and Strategy
KLC2 Mobilize People
KLC3 Uphold Integrity and Respect
KLC4 Collaborate with Partners and Stakeholders
KLC5 Promote Innovation and Guide Change
KLC6 Achieve Results
Abilities
A1 Ability to communicate.
The following may be applied / assessed at a later date (may be needed for the job)
ASSET EDUCATION
AEDU1 Graduation with a Masters or Doctorate from a recognized postsecondary institution.
Degree equivalency
Asset Experience
AEX1 Experience in value-based health care or social services management.
AEX2 Experience establishing major contracts or overseeing procurement plans.
AEX3 Experience in developing and directing the implementation of national programs or policies within a large organization.
AEX4 Experience working with the Government of Canada on social or health related services.
The Department of National Defence is committed to achieving a skilled, diversified workforce reflective of Canadian population. We encourage members of the following designated groups to apply and also to self-identify: women, members of visible minority groups, aboriginal people and persons with disability.
Preference may be given to candidates who are members of an Employment Equity group.
As means to support our military families and linked with the Department of National Defence priorities, consideration may be given to the spouses or common-law partners of serving Canadian Armed Forces (CAF) members.
Conditions of employment
Respectful conduct is a condition of employment and findings of harassment will result in corrective and/or disciplinary action.
Working irregular hours often on short notice and over an extended period of time.
Willing and able to travel nationally and internationally on occasions.
Strict adherence to the Department of National Defence and Canadian Forces Code of
Values and Ethics, Values and Ethics Code for the Public Sector, Directive on Conflict of Interest, and Defence Administrative Orders and Directives (DAOD) 7021-1, Conflict of Interest.
Various Security Requirements
Reliability and Secret
Other information
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.
Information on employment equity
Communication
For this selection process, it is our intention to communicate with candidates via email for screening and assessment purposes. This will include communication of assessment invitations and results. To that end, candidates must include a valid email address in their application. It is the candidate’s responsibility to ensure that this address is functional and that it accepts messages from unknown users (some email systems block these types of email). It is also the candidate’s responsibility to ensure accurate information is provided and updated as required.
Should you be an employee of the public service, please clearly identify your substantive group and level and your employment status on your resume and/or application form. In addition, please ensure that your Personal Record Identifier (PRI) or Service Number is included in your resume and/or application form.
Accommodation
If you require accommodations for any reason, please contact the Executive Services Team as soon as possible by email at: ExecutiveServices-Servicesauxcadressuperieurs@forces.gc.ca
Assessment
Please be aware that the assessment process will be conducted under specific timelines and deadlines shortly after the closing date of the poster. You are respectfully asked to be available when scheduled for further assessment.
Re-scheduling of assessments will ONLY be granted in emergency cases with appropriate supporting documentation (i.e. medical certificate to certify illness, proof of international travel, etc).
Various assessment tools may be used in this selection process (such as, written examination, standardized test, work samples, interview, references, etc.) to assess the qualifications.
Reference checks could take place at any time during the process. The Assessment Committee reserves the right to contact references other than those submitted by the applicant.
Depending on the requirements of the specific position being staffed, the asset qualifications may be deemed essential qualifications. The Assessment Board reserves the right to add or modify qualifications at any time if it deems to be necessary, as operational and organizational needs evolve.
Asset qualifications may also be applied at the screening stage to ensure a more appropriate number of candidates to further assess in this process.
Top-down Approach
Selection decisions may be based on the level, breadth or degree of qualifications achieved in one or more qualifications; for example, preference may be given to the candidate that has scored highest on a specific qualification or combination of qualifications. A cut-off score screening approach may be undertaken. Applicants who meet the essential experience criteria may be ranked according to the depth and breadth of experience they possess. Only the top-ranking applicants may be invited to the next phase of assessment. Asset criteria and/or organizational needs may also be applied at the screening stage.
Education
Candidates should be prepared to provide proof of education and citizenship or permanent resident status. If you have obtained education outside Canada, you will be required to submit proof of evaluation of Canadian equivalency. For the purpose of personnel selection, the federal Public Service will accept any international education credentials which are recognized by a Canadian educational institution. For information on how to obtain an assessment of such an educational, professional and/or occupational credentials, consult the Canadian Information Centre for International Credentials at: https://www.cicdi.ca/927/Identify-the-organization-responsible-forrecognition.canada
You will be required to provide proof of your credentials.
Conflict Of Interest
If, at any point in this process or upon qualifying in this process, your Values and Ethics do not align with that of the Department of National Defence and Canadian Forces Code of Values and Ethics and Values and Ethics Code for the Public Sector, you will be eliminated from further consideration in this process. (Copy and paste these links in your browser for more information: https://www.canada.ca/en/department-national- defence/services/benefits-military/defence-ethics/policies-publications/code-value- ethics.html AND https://www.tbs-sct.Canada.ca/pol/doc-eng.aspx?id= 25049)
Preference
Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.
Information on the preference to veterans
We thank all those who apply. Only those selected for further consideration will be contacted.
