Transit Scheduler (Planning Assistant)

Durham Region • Full-time • Whitby, Ontario • 3d ago

The Region of Durham is committed to advancing equity, diversity and inclusion within our organization and the communities we serve. We welcome and encourage applications from people who are Indigenous, racialized persons, women, persons with disabilities, members of LGBTQ2S+ communities, and others who may contribute to the further diversification of our workforce, including those who experience systemic barriers.

In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code, accommodation will be provided throughout the recruitment process upon request, based on any Code-protected ground.

Reporting to the Supervisor, Scheduling, this position is responsible for scheduling of transit services including service timetabling and the creation of bus operator runs and work packages, monitoring of network performance, forecast transit demand and plan transit services, supporting operational planning including detours and special events, and ensuring adequate programs are in place to support transit needs; conducting analysis of ridership, schedule reliability and other data; and providing input to road reconstruction projects.

The incumbent will:

- Analyze, propose and develop route, service, stop and terminal enhancements that are supported by business case summaries
- Liaise with the Transit Control Centre and Operations Supervisors, Customer Service, and other functional groups regarding proposed operational changes including detours, or significant operational events.
- Participate in the annual service planning process, which includes the justification of service changes, additional staff and bus resources
- Propose new and adjusted services through analysis, updates, and generation of documents pertaining to nodes, route patterns, alignments and distances, revenue service beginning and ending times, frequencies, and vehicle
requirements
- Liaise with Maintenance team regarding vehicle availability and assignment of vehicle types
- Support the Service Design team with analysis of passenger travel patterns and peak demand to optimize connectivity within the system and with other systems to ensure passenger travel times and wait times are minimized
- Provide recommendations to improve efficiencies of transit services
- Adjust transit routes through analyzing, updating, and generating supporting documentation
- Liaise with outside partner agencies, suppliers and customers
- Work in accordance with the provisions of application health and safety legislation and all corporate/departmental policies and procedures related to occupational health and safety
- Provide input to development applications, planning documents, and road reconstruction projects

The successful applicant will possess:

- Post-secondary education in Planning, Engineering, Data Analysis, Mathematics, Business Administration and/or Statistics or equivalent combination of education and experience
- Progressive experience in transit and transportation planning
- Knowledge of theories, principles and practices of public transit, transportation, urban land use and regional planning
- Knowledge of theories, principles and practices of transit planning, transit priority measures, and scheduling
- Computer literacy with advanced proficiency in Microsoft Office applications, including Access, Word, Excel, Project, PowerPoint and GIS (geographical information systems)
- Business and fiscal analysis, statistics theories and trends, statistical principles and survey techniques
- Knowledge of basic data processing procedures, operations, data flow, and records maintenance, as well as knowledge on report preparation methods
- Data interpretation and analytical skills
- Highly refined written and communication skills, demonstrating the ability to convey issues and concepts in a convincing and easily understood manner
- Excellent analytical and research skills showing good judgment and sound problem-solving abilities
- Ability to communicate effectively with all levels of regional staff, municipal and provincial partners, and the public
- Ability to work outside normal business hours on occasion as required
- An open and respectful approach to engaging colleagues with diverse perspectives

Knowledge of Ontario's municipal planning policy framework would be considered an asset.

Management & Exempt Salary Grade 3

- Salary: $82,562 to $103,203 per annum

Conditions of Employment

All applicants are expected to comply with the Region of Durham's Code of Ethics and Code of Conduct Policies throughout the recruitment process. Proof of education, qualifications and any other job bona fide requirements will be required prior to start date.

External Application Process

Come find a home where exciting and rewarding careers are balanced with your lifestyle. We thank all applicants; however, only those being considered will be contacted. Please apply online (www.durham.ca) no later than midnight (Eastern Standard Time) on the closing date indicated on the Job Posting.

The Region of Durham is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process. If contacted for an employment opportunity and you require accommodation, or if this information is required in an accessible format, please contact us at: RecruitingHelp@durham.ca and a Recruiter will provide appropriate assistance pursuant to the Region's Accommodation and Accessibility policies. Please note that resumes should not be sent to RecruitingHelp@durham.ca.

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The Region of Durham may utilize artificial intelligence to assist in the preliminary assessment of applicant qualifications and submitted materials. These tools are used for the purpose of supporting and enhancing an evaluation by a human decision-maker and any information provided by AI to a human decision-maker is not determinative. Final decisions are made solely by authorized human decision-makers.