DATE: DATE: December 23, 2024
LOCATION: Toronto, ON – People and Culture
COMPENSATION: $48,941 - $58,154 annually prorated
LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving approximately 19,633 annually and providing 1,861 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.
To help fulfill its mission, LOFT is hiring a Full Time Permanent People and Culture Administrator
Job Summary
The Human Resources People & Culture Administrator plays a pivotal role in supporting a range of human resources functions.
The P&C Administrator provides a full range of administrative support to the P&C team, contributing to the smooth operations of the department.
The incumbent will respond to employee inquiries, oversee the calendar of events, maintain policies, prepare documentation and perform various administrative functions.
To excel in this role, the incumbent must possess advanced computer skills to, enabling them to tackle intricate data entry, form creation, and survey development. The HR P&C Administrator is entrusted with the management of administrative data and employee records.
They should be capable of independently seeing through assigned projects, demonstrating a high degree of organizational aptitude and resourcefulness, while consistently meeting deadlines in a fast-paced environment. Furthermore, the incumbent should be prepared to undertake special projects related to LOFT's operations.
What You Will Do
- Support the day-to-day operations of the People & Culture team.
- Oversees and coordinates the P&C team calendar of events, managing priorities, bookings, and re-bookings as necessary.
- Provides administrative support for P&C meetings and committees.
- Assist in the organization and coordination of training programs, workshops, and employee development initiatives. Maintain training records and track employee participation.
- Create HR-related reports, resources, and communications materials.
- Conduct data entry & standardized data processing, track processes and information and maintain records as required.
- Monitors and maintains HR team email and distributes the requests or mail to appropriate team members in accordance with established procedures.
- Administrative support to various team initiatives e.g., performance reviews, social events and team meetings, etc.
- Responds to general inquiries related to HR policies, programs, and procedures.
- Responds to employee queries for ADP password resets, T4 requests and verification of employment letters.
- Assists with research, analysis, administration and implementation of programs and projects as required.
- Supports the execution of LOFT’s recognition awards and employee engagement initiatives.
- Assist with the maintenance and documentation of yearly and quarterly HR processes, including VSS, policy updates, etc.
- Provide back-up support as appropriate to other functions of the People & Culture team.
- Managing and facilitating effective communications within the organization.
- Responsible for conducting annual credential checks to maintain compliance with relevant standards.
- Overseeing and administering new hire paperwork to facilitate a seamless onboarding process.
- Providing back-up support to the Executive Office Administrator and reception in their absence.
- Handling ad hoc tasks that may arise from time.
What You Bring:
Must Haves
- Post-secondary diploma or certification in Human Resources, Business Administration, or a related field (or an equivalent combination of education and experience).
- Previous experience in a similar role as an HR Administrator or HR Assistant is preferred.
- Knowledge of HR best practices and current trends.
- Familiarity with various HR processes, such as recruitment, onboarding, payroll, employee relations and DEI initiatives.
- Understanding of HR-related legislation and compliance requirements
- Strong organizational and problem-solving skills with ability to prioritize and meet set deadlines.
- Maintains a positive and proactive attitude.
- Service-oriented and capable of communicating with all levels of management with professionalism and tact.
- Exhibits strong analytical skills with a track record of precision and meticulous attention to detail.
- Ability to exercise discretion, maintain confidentiality and tactfully handle sensitive issues.
- Cultural competency and an understanding of working within an anti-oppression framework.
- Excellent communication skills (verbal and written) with demonstrated ability to communicate effectively with colleagues and stakeholders (individually and in groups)
- Research and execute special projects related to HR matters as assigned.
- Coordinate and support in the development, implementation and overseeing of new hires orientation processes
- Handle ad hoc tasks that may arise, demonstrating flexibility and a quick response
- Provide back-up support to other functions of the People & Culture team in their absence.
- Work from a LOFT site once/twice a week
Nice-to-Haves
- Familiarity with the not-for-profit sector is an asset.
- Proven ability to work in a fast-paced environment, prioritize projects and deliverables, and interact effectively with cross-function teams.
- Ability to communicate in more than one language, is an asset.
Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Regularly required to use hands
- Required to sit for long periods
- Required to walk, bend, kneel, crouch and reach with hands and arms
- Requires commuting to various LOFT locations
- Requires lifting or moving office supplies, equipment, and furniture up to 10-25lbs
- Vision abilities require reading regular print and reading from a computer screen
- Hours of work are generally standard 9-5p but may be varied to extended workdays including some evenings.
- Frequent distractions and interruptions
- Multiple demands, occasionally on short notice
- Low to moderate noise levels of office noise, and occasionally loud levels of noise
- Exposure to eye strain/repetitive strain from computer work
What We Offer
- A comprehensive compensation and benefits package, including medical, dental, vision, life insurance, and long-term disability
- Defined Benefits Pensions Plan
- 24/7 Employee Assistance Program
- E-learning program available all year round
- Starting vacation time above minimum standard,
- Additional paid personal and paid sick days
- Professional development budget available to help you nurture and shape your career
- Corporate Gym membership rate with GoodLife Fitness
- Access to Perkopolis, a comprehensive corporate discount program
- Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion
- Tuition reimbursement program
- Maternity-leave top up program
Our Commitment to Diversity and Inclusion
LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply.
Note: A satisfactory vulnerable sector check (VSC) is also required.
CLOSING DATE: January 6, 2025
#LI-HYBRID
