We are currently seeking a Customer Service Sales Support Representative for our company’s rapidly expanding marketing and advertising team. Local start-ups and national brands alike call on UW Mississauga to launch new products and services, acquire new customers, and help with existing customer retention through their innovative marketing and advertising campaigns.
Responsibilities of the Customer Service Sales Support Representative:
- Provide excellent customer service to every customer by informing and educating them about the brands and product details
- Plan and run daily promotional advertising presentations with the goal of making sales and growing brand awareness
- Builds lasting relationships with customers and confidently highlights the benefits of our products
- Understands customer needs and offers personalized product solutions
- Answers customer questions professionally, covering features, pricing, and additional benefits, demonstrating to customers how technology can enhance and simplify their lives
- Consistently meets or exceeds sales targets
- Can pass a background check and are legally eligible to work in Canada
- Understand and manage product inventory and stock
Work Life:
- Positive Work Environment
- Competitive Compensation, including an uncapped commission structure with additional bonuses
- Recognition for Outstanding Performance
- Organic Growth
- Promotions Based from Individual Performance
Qualifications of the Customer Service Sales Support Representative:
- Excellent communication skills in the English language
- Impeccable organizational skills
- Ability to work in a fast-paced environment
- Basic understanding of retail sales, retail marketing, and/or visual merchandising is an asset
- Sales skills and the ability to close a sale are recommended
- Negotiating skills
- Interpersonal skills
- Previous experience in a customer-focused support role or sales / retail-based role is an asset
- Appreciation of a positive & professional business environment
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