The Operations Coordinator provides operational support to NavieGo patient support programs and serves as the liaison between various teams and departments to oversee the successful operation of NavieGo systems. This role is also responsible to support NavieGo’s transformation by driving innovation through different projects and strategic initiatives.
The Operations Coordinator will be involved in the collection, validation, and analysis of information to support our programs and drive business decisions for resource allocation, technological investments, and process improvement. To accomplish this, they manage business expectations, persuades and/or negotiates on problems, clearly communicates, and actively collaborates with stakeholders. This position is also responsible to manage escalations appropriately, ensure thorough documentation of activities and processes, and assist with any other duties as required.
Reporting to the Senior Operations Manager, this role will be of interest to individuals with a background and experience in business operations, customer service, patient support programs or project coordination. This is a fantastic opportunity to learn about Patient Support Programs while supporting our programs in putting patients first!
The Operations Coordinator will play an integral role in assisting the organization in fulfilling the core values of Putting Patients First, Innovation, Value to Healthcare, Accountability, Collaboration, Transparency and Honesty, and Best Team.
Visit us at https://www.bioscript.ca/en-CA/BioScript-Careers/Current-Opportunities to learn more.
