Company Description
Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.
Who We Are
- We love books and all things beautiful
- We are Canada’s Cultural Department Store
- Books are our heart and our soul and Great Books are JUST the Beginning…
We Play By The Following Rules
- We exist to add joy to our customers’ lives each and every time they interact with us and our products
- Our job is to create joyful moments for our customers
- We treat each other the way we’d treat a valued friend
- We inspire each other to do our best work
- We seek to ignite creativity and innovation every day
- We give back to the communities in which we operate
Job Description
MISSION
The Manager, Strategic Sourcing is responsible for leading all aspects of the Procurement process for non-merchandise goods and services. This role supports the business by structuring favorable agreements with Suppliers, enabling the delivery of critical business objectives.
KEY PERFORMANCE METRICS
- Cost Savings for ongoing operational expenditures
- Cost Avoidance across operating and capital expenditures
- Stakeholder satisfaction
- Contract compliance
- Risk mitigation
- Process improvements
Key Accountabilities
Strategic
- Build strong working relationships with key Indigo stakeholders to expand the Sourcing team’s scope of influence
- Develop and implement strategies and objectives for assigned procurement categories that drive short and long-term improvement
- Advance strategic supplier relationship management, risk mitigation and compliance
- Drive continuous improvement within assigned categories and for the Sourcing team
Functional
- Partner with Indigo business teams to develop and execute Sourcing events (RFX, Negotiations, Business Reviews, etc.)
- Lead the procurement process for newly approved strategic initiatives and contribute to business case development
- Lead vendor negotiations ensuring key stakeholder engagement and strategy alignment
- Partner with Legal and business teams to review contract documents, addressing key requirements such as risk management, cost containment and accountability
- Track department performance by creating detailed reporting on assigned projects
- Work with business partners to develop forecasts and budgets
- Support critical supplier relationship management and contract management processes
- Lead supplier selection process utilizing standard tools
- Develop strong partnerships with current and potential suppliers
People
- Acts as an Indigo ambassador in building and maintaining sustainable relationships across the company and with Suppliers
- Understand and follow Indigo's core HR process
- Promote procurement best practices by providing coaching and guidance to stakeholders
- Work in a collaborative and constructive manner with team and business partners
- Acts in a manner that promotes, and is aligned with, Indigo's Guiding Principals
SCOPE
Reports to: VP, Commercial Finance & Procurement
Manager once Removed (MOR): Chief Operating Officer
KEY RELATIONSHIPS
Internal
- Legal
- Finance
- Facilities
- Marketing
- Retail Operations
- IT
- Supply Chain
- HR
External
- Suppliers, Contractors, Consultants
Qualifications
Work Experience / Education / Certifications
- 3+ years managing end-to-end procurement in a large, complex organization
- Experience leading sourcing for Indirect spend categories
- Demonstrated ability to manage cross-functional teams and projects
- University degree, preferably in Business, Economics or Engineering
- Previous negotiations training from leading institution is considered an asset
Competencies / Skills / Attributes
- Superior verbal and written communication skills with an emphasis on ‘storytelling’
- Easily builds relationships and trust across all levels of a company
- Thrives in a collaborative, fast-paced, dynamic environment
- Demonstrated ability to lead influence others
- High business acumen and highly analytical (ability to draw actionable insights from data)
- Detail-oriented and process driven
Other (travel, Bilingual, etc.)
- Local travel to Indigo’s Distribution Centre may be required
- French is not required
Additional Information
At Indigo, we are committed to our communities, our customers, and each other; together we can make a positive impact. We know that fostering diversity and inclusion brings out your full potential and creates a joyful and welcoming environment for everyone. We are driven to be an equitable employer, which highly values your diverse backgrounds, experiences, and perspectives. We believe that you, in all your uniqueness, belong at Indigo. We welcome all applicants and encourage applications from individuals who identify as Black, Indigenous, a person of colour, LGBTQ2+ and people with disabilities. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please contact Human Resources at Support-HR@indigo.ca if you require an accommodation at any time during the recruitment process.
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