About Us
The Travel Agent Next Door is Canada’s largest host agency supporting the retail travel industry, specializing in the home-based travel agent, medium to small size agencies, and agencies that would like to start their own home-based business. The Travel Agent Next Door provides support to agents including marketing, websites, social media, and access to a broad range of programs and tools. The company has a head office in downtown Toronto and a branch office in Vancouver, with over 1,300 home-based agents across Canada.
Mission Statement
Our team empowers you to become a successful entrepreneur by providing MORE™ knowledge, MORE™ resources, and MORE™ tools for you to succeed. Our personalized approach and unwavering support are dedicated to your success, every step of the way.
Job description
We are currently looking for a Marketing Coordinator to join our team. The ideal candidate will have strong knowledge and experience with social media, digital marketing, great design skills, passion for travel and be able to work both independently as well as in a team. They should be able to meet deadlines and have great time management skills, attention to detail, a friendly telephone manner for support purposes and excellent written and verbal communication skills.
Role responsibilities:
- Create consumer facing email campaigns
- Assist with website content including daily monitoring, posting, answering customer inquiries
- Graphic design (website banners, newsletters, social posts)
- Support Supplier partner accounts through marketing initiatives, digital content, reviews and quarterly meetings
- Strong knowledge of social media platforms (Facebook, Twitter, Instagram etc.) including daily monitoring, posting, answering customer inquiries, content development, social strategies, reporting
- Represent the brand in a respectful and friendly manner
- Create interesting and engaging newsletters, training webinars, and provide support to travel agent clients for all their social media, website and marketing needs
- Ability to pivot and support marketing as the business needs
- Reporting to the Director of Marketing
Qualifications:
- Two years experience in digital marketing, communications, newsletter, copywriting and/or brand management
- Travel industry experience
- Strong understanding of the social media landscape, metrics, and reporting
- Advanced technology skills including Excel, PowerPoint, Word, Canva and the ability to quickly learn new technologies
- Intermediate Adobe Creative Suite skills
- Ability to multitask and handle multiple brands
- Detail oriented & self-motivated
- Strong design skills
- Ability to execute training webinars related to marketing department
- Exceptional communication skills both written and verbal
- Fun, friendly and engaging telephone personality
- Open to learning new skills and taking on new tasks
- Ability to pivot and support the business as needed
- Website experience is an asset
If you are passionate about your work, like to be in the driver seat of your own projects, and value to work in a team-oriented environment, we would love to hear from you! To apply for this position, you must include a cover letter illustrating why you feel you are the right fit for this role. Please also indicate your salary expectations. This is a hybrid role based out of Toronto, ON.
