Job Description
JOB TITLE: Manager, Digital Enablement
DEPARTMENT: Corporate Support Services
POSTING NUMBER: 106618
NUMBER OF POSITIONS: 1
JOB STATUS & DURATION: Full Time Permanent
HOURS OF WORK: 35 hour workweek
LOCATION: Hybrid Model*– when working onsite, you will report to the location of West Tower.
SALARY GRADE: 8
HIRING SALARY RANGE: $125,264.00 - $140,922.00 per annum
MAXIMUM OF SALARY RANGE: $156,580.00 per annum
JOB TYPE: Management and Administration
POSTING DATE: February 28, 2025
CLOSING DATE: March 14, 2025
The City of Brampton is currently hiring a Manager, Digital Enablement! If you have stakeholder management, business relationship management, program/project management, road mapping, digital transformation, and delivery experience or familiar with business enablement and innovation, then check out this opportunity!
AREA OF RESPONSIBILITY:
Reporting to the Senior Manager, Portfolio, Architecture and Business Enablement, responsible for leading program management and staff within the Digital Enablement team. Oversees the strategy, implementation, and integration of digital platforms, automation tools, and emerging technologies that enhance service delivery and operational efficiency. Drives digital transformation initiatives to improve user experience, streamline business processes, and enable data-driven decision-making. Collaborates with stakeholders and Enterprise Architecture to create technology roadmaps that ensures technology solutions align with organizational goals and support the effective delivery of citizen-centric services.
Program Management. Defines, establishes and manages the technology implementation program that supports the business plans of the affected business units, requiring the coordination of projects crossing department boundaries. Leads or assists in the definition of programs or projects, ensuring that the required documentation is provided consistent with solutions delivery requirements. Shares management accountability for the execution by project teams, providing assistance to Project Leaders. Manages across the portfolio and through a project’s full life cycle, from inception and business case to deployment and post-implementation review in accordance with the I.T. PMO (Project Management Office) framework. Develops project goals and objectives and continuously reviews project priorities, direction and progress. Responsible for measuring and evaluating program performance. Responsible managing the Digital Enablement portfolio.
Program Administration. Implements a prioritized set of operational and project plans that collectively deliver what is required for the program. Responsible for developing program technology roadmaps/workplans to aid in overall I.T. planning. Coordinates scheduling, resourcing and budgeting consistent with the I.T. PMO framework. Oversees projects across departmental boundaries and reviews timelines of other corporate projects to avoid conflicts in terms of shared resources. Ensures project communication to project advisory teams, project sponsors and other stakeholders in collaboration with the Management Team in I.T.
Staff Leadership. Provides leadership to Digital Enablement program I.T. staff, which includes I.T. project managers and other professionals, as they develop, implement, test, educate and deploy complete system solutions. Uses strong negotiation and relationship management skills to work with project teams to coordinate on projects that cross system and business boundaries. Co-ordinates and facilitates regular meetings and regular status updates. Assists in management of stakeholder relationships and in prioritizing competing demands. Responsible for the performance management of staff.
Business partner support. Partners with the business and business-support teams to understand their needs and challenges and provide strategic technology leadership that drive business solutions. Investigates and evaluates alternative solutions, determine business impacts and technical support required. Prepares business cases and ensure acceptability of solutions to the end user and that they are compatible with the City’s enterprise architecture (i.e. Application, Data and Technology) and infrastructure standards and alignment with the overall IT Strategic and Service Plans.
SELECTION CRITERIA:
EDUCATION:
- Post-secondary degree or diploma in Business and Information Systems, or equivalent
EXPERIENCE:
- 5-7 years’ experience managing enterprise systems implementations, in a systems development and integration environment
- 3 years direct management experience
OTHER SKILLS AND ASSETS:
- Knowledge of web-based systems and the infrastructure
- Knowledge of municipal government an asset, with a focus of Infrastructure Management, Planning Design and Development
- Expert-level knowledge of I.T. with detailed knowledge of Internet technologies, I.T. development lifecycle methodologies and best practices (ITIL and COBiT preferred)
- Certification in Project Management (PMI) an asset
- Experience leading I.T. projects of medium to large complexity, including business transformations
- Ability to communicate to diverse groups, work collaboratively and motivate and influence technical/professional staff, vendors and clients
- Expert knowledge of Microsoft Project, Project Financial Tracking and MS Office suite
- Excellent customer service skills along with a demonstrated commitment to service excellence, quality and timely communication
- Strong conceptual, analytical, organizational and planning skills to resolve complex and diverse issues
**Various tests and/or exams may be administered as part of the selection criteria.
Interview: Our recruitment process may be completed with video conference technology.
As part of the corporation’s Modernizing Job Evaluation project, this position will undergo an evaluation which may result in a change to the rate of compensation. Any changes affecting this position will be communicated as information becomes available. *Our Hybrid Model is subject to change.
If this opportunity matches your interest and experience, please apply online by clicking the button above quoting reference #106618 by March 14, 2025 and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted. The successful candidate(s) will be required, as a condition of employment, to execute a written employment agreement. A criminal record search will be required of the successful candidate to verify the absence of a criminal record for which a pardon has not been granted.
As part of the application process, applicants will be invited to complete a self-identification survey. The survey is voluntary. Participation in the survey will have no impact on hiring decisions. Should you wish to opt out of completing the survey, please select “prefer not to answer” as a response to each question. All information collected is confidential and will not be shared with the hiring manager. The surveys will be anonymized and will be kept separate from applicant or employee files, such that the individuals who completed the surveys will not be identifiable. The results of the survey will assist in the analysis of disaggregated metrics for organizational planning purposes and our commitment to advance and foster diversity, equity, and inclusion. The City may use anonymized data to produce aggregate reports for internal or external use.
Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition. #LI-Hybrid
If you would like to request content in an alternate format, please contact the Accessibility office by submitting a new Alternate Format Request.
